Ambulatory Office Supervisor-RN-Urgent Care

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).

EXPERIENCE:

1. Five (5) years of nursing experience.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Assists in interviewing and selection of clinic staff.

2. Investigates concerns and prepare corrective action for employees as necessary.

3.Documents and gives performance appraisals of employees.

4.Supervise and coordinate ambulatory nursing care.  Ensure staffing, delegate assignments, update nursing staff on new policies/procedures and ensure implementation, monitor effectiveness for clinical support staff at center. Prepares patient care report for staff meetings.

5.Supervises and coordinate office laboratory and ancillary testing ensuring compliance with OSHA and CLIA standards.  Ensure equipment is in good service and operated safely and properly by staff.

6. Ensures patient care quality management.  Coordinates CLIA, COLA, and OSHA compliance and documentation.

·Resolve patient complaints.

·Ensures OSHA and CLIA compliance and regulation updates and associated in-service training needs, reports and documentation. 

·Proficiency lab testing which includes test schedule planning and analysis of results.

7. Coordinates community outreach efforts, including community health clinics, physicals and testing.  Coordinate office practice based clinical research data collection per research protocols.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must meet Department of Labor’s MEDIUM duty standard (MEDIUM WORK- exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly). Able to bend, stoop, reach and be capable of normal rotation, standing and walking for an 8-10 hour shift.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. May be scheduled to work various shifts based on departmental and patient needs.

2. May be required to travel between facilities/buildings.

SKILLS AND ABILITIES:

1. Use a computer keyboard, monitor and mouse.

2. Answer telephones and transcribe messages.

3. Communicate verbally, written and electronically with healthcare personnel, families and patients.