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Client Services Assistant
9pm EST
Updated on 10/3/2022
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Requirements
  • Work schedule: Monday through Friday - 12-9pm EST
  • Associates degree preferred or related work experience
  • 2-3 years of customer service experience in a high-volume phone environment
  • Ability to work Monday through Friday, 12-9pm EST
  • Critical thinking and exceptional communication skills
  • Ability to work in a fast-paced environment
  • Ability to work independently
  • Navigate through various different software systems
  • All Remote employees at BHG Financial are required to work within the United States of America
Responsibilities
  • Provide in-depth support and solutions to BHG customers
  • Communicate with customer through various channels
  • Become a subject matter expert on BHG solutions & products
  • Enter records of customer calls, interactions and inquires via a CRM system
  • Build strong working relationships with customers and internal stakeholders
  • Communicate with internal departments as needed
Bankers Healthcare Group

1,001-5,000 employees

Financing for licensed healthcare professionals
Company Overview
Bankers Healthcare Group is focused on providing innovative financial solutions.
Benefits
  • 100% coverage of monthly health insurance premiums
  • Dental insurance
  • Vision insurance
  • Life insurance sponsored by BHG
  • Short- and long-term disability
  • Virtual counseling sessions sponsored by BHG
  • 401(k) program with 6% company match
  • Additional PTO for new mothers and fathers
  • 15 days off during first 2 years
  • Quarterly bonuses
  • Monthly award ceremonies with bonus opportunities
  • Training & certification courses sponsored by BHG
  • Leadership courses led by BHG executive team
  • Volunteer opportunities arranged by BHG
  • Access to remote trainers and nutritionists
Company Values
  • Positive Mental Attitude
  • Run Through Walls
  • Run with Runners
  • All Oars In