Payment Solutions Manager

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Owns and actively manages all aspects of the product line P&L with an emphasis on sales delivery and execution. Sets strategic direction and underlying strategic initiatives that will support that strategy. Partner with Product and TM leadership on three-year strategic plans, quarterly strategic reviews (including executive summary/strategy section of large proposals). Owns and actively manages the financial plan for commercial card. Continuously reviews and explains variances/changes to quarterly numbers and long-term(3-year) numbers. Manages the Strategic Account Manager, Treasury Solution Consultants and the Card Enablement Team to deliver to achieve financial and client experience goals.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Working within the DTS side of Fifth Third's business, this person will be a key team leader driving Software as a Service (SaaS) profile revenue with an emphasis on Monthly Recurring Revenue (MRR). This role will have leadership, coaching and mentoring responsibilities to a team of revenue-generating professionals across the company. The company is generally a flat structure, but growth will bring formal managerial responsibilities.

Accountable for personally and through influence, driving business with a defined territory consisting of direct prospects (typically retailer, merchants) and other indirect stakeholders who themselves will drive our revenue (financial institutions, cash in transit companies, technology partners).

Success will be measured in two ways; driving customers to a "pilot" situation with DTS SaaS offerings, managing deals through all stages of the sales cycle from prospecting / marketing leads through to pilot; and secondly expanding and accelerating revenue from pilot to an "autopilot" stage where value is firmly established and the account can be handed to client success teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Identify opportunities to broaden product feature/functionality and drive product development based on market and competitive intelligence.
• Partner with Product Management to build business case for strategic investment and manage the ready-to-launch process including legal, risk and marketing plans.
• Identify opportunities to expand product reach vertically (deeper penetration) or horizontally (expand value proposition) via working with Business Development.
• Establish pricing strategy and P& L goals for the solution line with product management.
• Manages the sales execution of all product strategic initiatives: integrating with Playbook and the Commercial delivery channel.
• Developing sales plans and client pitch presentations and inspects Sales force effectiveness to ensure strong solution performance.
• Adjusts strategy and strategic priorities due to changes in market conditions, technology, or the competitive landscape.
• Spends approximately 25-30% in direct contact with clients and/or sales. This involves senior level selling, testing new product ideas, gathering market data and client feedback and having strategic discussions about the future of the business.
• Articulates to internal business partners (tech, ops, Commercial Sr Bankers, Executive leadership ) the business strategy and the relationship to key ops and tech initiatives.
• Gains cross-functional buy-in to overall business plan.
• Prioritizes based upon strategic P&L value to the business.
• Work closely with product and marketing communication to plan all external-marketing activities including Brochures, PR (interviews) articles in trade journals, client conferences.
• Manages the annual planning Sales and Revenue with focus on profitability and risk management .

SUPERVISORY RESPONSIBILITIES:

Manages and develops product managers on all activities related to the product line. Provides project management oversight on key technology initiatives. Management cycle including but not limited to sourcing, performance management, compensation and career development.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Undergraduate degree or MBA (preferred) or commensurate experience.
• 10-15+ years in the discipline of sales and product management with responsibility for P&L management.
• Full understanding of the profit dynamics of the product line will impact the product's P&L.
• Creative and bold thinker.
• Experience in managing an organization/business transformation.
• Defined vision and managed organizational change to achieve that vision.
• Has in-depth knowledge of the markets and clients who utilize the solution.
• Can segment and prioritize key market segments and clients to ensure profitable sales.
• Has clear understanding of client/sales relationship issues (outside the solution)and understands how the solution is linked/related to other services the client is purchasing from the bank.
• Strong client presentation skills.  This includes senior level sales presentations (for large/non-standard deals),strategic business discussions with the client and market researchers.

Payment Solutions ManagerTotal Base Pay Range 152,100.00 - 327,000.00 USD Annual

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. 

LOCATION -- Virtual, Ohio 00000

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.