Program Coordinator

Overview

Join Our Impactful Team at Health Connect America! 

Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach.  Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care.   Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation.  We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings.  Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives.   At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. 

Come make a difference and grow with us!

Our Brands

Responsibilities

The Program Coordinator provides direct care services to assigned clients and assists the Program Director in carrying out the office's operations by performing duties and tasks as requested and assigned.   

Essential Duties & Responsibilities:

• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
• Communicate with referral sources, clients, and families. 
• Provide direct care services to assigned clients and document services according to HCA standards, and state and payer requirements.  
• Complete and submit required documentation within specified time frame, according to company policy.
• Participate in treatment team meetings.
• Complete review of ongoing treatment-related documentation. 
• Assist in the coordination and oversight of day-to-day operations of the region in performing assigned tasks in the areas of marketing, admissions, authorizations, billing, payroll, customer relations (referral sources and clients), preparing agendas for meetings, coordinating training, auditing charts, and provide assistance and mentoring to other staff as needed. 
• Assist with preparation of the region’s annual budget and assist in reviewing monthly financial statements.  
• Assist in the development and implementation of the region’s annual strategic plan.  
• Assist in recruitment, hiring, training, and orientation of staff as requested.  
• Assist in marketing and developing regional territory in conjunction with the regional budget and strategic plan. 
• Coordinate and assist in activities and audits which ensure the region’s compliance with all state regulatory bodies, payer sources, and accreditation. 

Qualifications

• General Requirements (for all Program Coordinators that are not included in the specific programs listed below)
• Bachelor’s degree in a human services discipline such as Social Work, Psychology, Sociology, Counseling, or Criminal Justice is required.
• Minimum of two (2) years of experience in a relevant role working with children and/or families, including internships and volunteer work.
• Experience in leadership and management is preferred.
• Program Specific Requirements:
• Tennessee Health Link (THL) Program:
• Bachelor’s degree in any discipline is required but human services related field is preferred.
• Leadership or management experience is preferred.

Be Well with HCA:

• We recognize the importance of self-care and work/life balance. 

• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. 

• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. 

• Additional benefits include: 

• Access to a Health Navigator 

• Health Savings Account with company contribution 

• Dependent Daycare Flexible Spending Account 

• Health Reimbursement Account 

• 401(k) Retirement Plan 

• Benefits Hub 

• Tickets at Work 

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! 

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. 

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.  For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters