Executive Assistant

Job Description

What you'll do... 

• Act as the first point of contact for the GM, intaking all correspondence through email, calls, chats, etc.
• Manage and maintain the GM's calendar.  Organize meetings, events and outings on behalf of the GM.
• Book and arrange travel, transport and accommodation for the GM/EC.
• Submitting and processing expense reports for the GM as needed
• Keeping the GM, Executive Committee and hotel as a whole informed of key tasks and upcoming deadlines.
• Assist with and coordinate operations, including attending, minuting, and sending follow-up actions for necessary calls and projects. 
• Creating, editing and proofing presentations, reports and general correspondence in PowerPoint, Excel, Word and Outlook.
• Represent the GM and the Delano Miami Beach in a respectful manner - maintain a close relationship with all vendors and stakeholders.
• Assure discreet handling of all business matters.
• Working closely with all departments, head office support teams, and hotel stakeholders on tasks and various projects necessary for the GM.
• Perform other duties, as directed and as required. 
• We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for everyone on the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service. 

Qualifications

What we're looking for...

• At least 3 years of experience as an executive assistant or similar, preferably in a luxury hotel or hospitality environment.
• Ability to maintain excellent relationships with all team members and maintain confidentiality at all times.  You always exercise discretion.
• Must possess strong analytical and interpersonal skills; Ability to manage schedules, coordinate travel and office administration.
• You know hospitality and understand operations, processes, and demands.
• You’re a great communicator – both verbally and written – and a great listener
• Proficient in using Microsoft Office Suite systems such as Word, Excel, Power Point, Outlook and Teams.
• Ability to multitask, work in a fast-paced environment, and have great attention to detail.
• Ability to work independently and collaborate with others to promote a teamwork environment.
• You learn fast, with a growth mindset, and willing to do things differently and try (almost) everything once.
• You exhibit a professional attitude, diplomacy and an ability to handle difficult situations.
• You are humble and kind; You think big and encourage your team to believe.
• You are highly responsible, reliable and ethical. A reputation for honesty and integrity.