Event Security @ Major League Baseball (MLB)

INACTIVE

Full-Time

Event Security

Major League Baseball (MLB)

10,001+ employees

Professional baseball league with global outreach and digital platforms.

Consumer Goods

Junior, Mid, Senior

Dorchester, Boston, MA, USA

Required Skills

Communications

Customer Service

Requirements

Prior customer service experience required
Prior security experience preferred but not necessary. Training provided
Must be available for at least 65 out of 81 Red Sox home games and 80% of concerts. Report time is two hours before first pitch for games. Concert report times vary
Willingness to work weekends and holidays
Strong interpersonal and communication skills
Must be at least 18 years of age

Responsibilities

Ensure the safety and security of all people entering the premises
Screen all guests with the use of metal detection in compliance with MLB and Red Sox policies
Thoroughly search all bags or parcels entering the premises
Ensure proper access control into the stadium by checking all credentials
Provide excellent customer service by interacting with fans and guests in a friendly, polite manner
Be observant and proactive to identify disruptive behavior or violations of the alcohol management policy
Document all incidents and obtain witness information when necessary
Respond to emergencies to provide any assistance necessary to employees or guests
Comply with all MLB and Red Sox policies, as well as city, state, and federal laws

POSITION OVERVIEW:

The Red Sox Security Department is seeking candidates to work in a security role for Red Sox home games and other park-wide special events (concerts, football, , hockey, etc).

RESPONSIBILITIES:

Ensure the safety and security of all people entering the premises
Screen all guests with the use of metal detection in compliance with MLB and Red Sox policies
Thoroughly search all bags or parcels entering the premises
Ensure proper access control into the stadium by checking all credentials
Provide excellent customer service by interacting with fans and guests in a friendly, polite manner.
Be observant and proactive to identify disruptive behavior or violations of the alcohol management policy
Document all incidents and obtain witness information when necessary
Respond to emergencies to provide any assistance necessary to employees or guests
Comply with all MLB and Red Sox policies, as well as city, state, and federal laws

CHARACTERISTICS / QUALIFICATIONS:

Prior customer service experience required
Prior security experience preferred but not necessary. Training provided.
Must be available for at least 65 out of 81 Red Sox home games and 80% of concerts. Report time is two hours before first pitch for games. Concert report times vary.
Willingness to work weekends and holidays
Strong interpersonal and communication skills
Must be at least 18 years of age

In addition to joining our team, employees have the opportunity to join Employee Resources Groups here at Fenway Park. Employee Resource Groups (ERGs) are groups of employees of shared identities or characteristics. The groups are designed to increase employee engagement for their members and build connections across the organization to represent the group’s voice in business-related decisions including but not limited to employee perks and benefits, policy development and implementation, and heritage month celebrations.

Employee Resource Groups (ERGs) at the Boston Red Sox and FSM are voluntary, employee-led, identity or experience-based groups that help build our community, provide support, voice concerns, contribute to the personal and professional development of all employees, and cultivate an inclusive and affirming community that promotes belonging for every employee.

Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.

Major League Baseball (MLB)

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Major League Baseball (MLB) stands out as a leading sports organization with a rich history and a strong commitment to community impact and social responsibility. It has demonstrated a competitive edge through its successful expansion of global reach, record levels of competitive balance, and the utilization of digital platforms like MLB.TV and MLB Network to engage fans worldwide. The company's ability to consistently deliver high-quality content and experiences, as evidenced by record-breaking games and viewing minutes, makes it an exciting and dynamic place to work.

Company Stage

N/A

Total Funding

$102M

Headquarters

New York, New York

Founded

2000

Growth & Insights

Headcount

6 month growth

↑ 0%

1 year growth

↑ 14%

2 year growth

↑ 22%

INACTIVE