Client Success Associate
Posted on 3/29/2024
Arrive Logistics

1,001-5,000 employees

Carrier and customer-centric logistics company
Company Overview
Arrive Logistics is defining a new standard for experience in freight, pushing the limits of what's possible for themselves and their partners every day.
B2B

Company Stage

Series B

Total Funding

$335.1M

Founded

2014

Headquarters

Austin, Texas

Growth & Insights
Headcount

6 month growth

-6%

1 year growth

1%

2 year growth

34%
Locations
Austin, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Customer Service
CategoriesNew
Operations & Logistics
Supply Chain Management
Transportation & Distribution
Requirements
  • Bachelor's degree in a relevant field of study preferred
  • Proven demonstration of commitment and work ethic in a school or work setting
  • Fast-paced and able to multitask in a high-pressure environment
  • Polished communicator with exceptional interpersonal skills, both verbal & written
  • Able to take verbal/written instruction and execute with confidence
Responsibilities
  • Manage load board on a daily basis
  • Focus on accuracy and timeliness while building loads for our customer account(s)
  • Obtain pickup and delivery appointments from the shippers and consignees within your customer’s network
  • Deliver effective and timely communication with Carrier reps and customer contacts
  • Develop a strong understanding and knowledge base of the industry and foundational skills
  • Work with BD and Carrier counterparts to navigate issues and provide best-in-class customer service
  • Determine how to maximize profitability with the freight available
  • Proactively work with management to determine potential concerns for aging for your customer