SMB Account Manager

Confirmed live in the last 24 hours

Navan (fka TripActions)

Navan (fka TripActions)

201-500 employees

Provides travel and expense management solutions


Austin, TX, USA

  • 1+ year(s) of working experience within a success/support environment
  • Bachelor’s degree preferred but not required
  • Master the Navan value proposition, solutions, and products
  • Establish consultative, results-driven relationships with multiple customers swiftly
  • Respond to customer requests whether they are experiencing a bug or requesting a training
  • Help customers through appropriate escalation steps to other teams
  • Problem solve for customers by any means necessary and create new processes where necessary
  • Provide feedback to scaled AM and product teams and think strategically about optimizing our team
  • Monitor consumption and satisfaction of current accounts; ensure total adoption of Navan to drive revenue

Navan (fka TripActions)

Navan (fka TripActions)


Navan offers an integrated travel and expense management platform, leveraging innovative technology to simplify travel booking and automate expense management, with real-time visibility and control over corporate travel and expenses, as well as global card issuing and reimbursements.

Company Stage

Series G

Total Funding



Palo Alto, California



Growth & Insights

6 month growth


1 year growth


2 year growth



Flexible Vacation: Take time off when you need it, just work with your manager.

Healthcare: Medical, dental, and vision for you and your family.

Commuter benefits: Pre-tax transit dollars, $70 a month to ease your commute.

Parental leave: All parents (birthing and non-birthing) are eligible for paid leave.

Health and Wellness: Annual wellness stipend and access to a full spectrum of resources.

Fuel for Connection: We provide in-office snacks and lunches*, fostering community and in-person connections.

Pet Friendly: Pet insurance with preferred rates and dog friendly offices*.

401k: We care about your future and offer a 401k retirement plan program and company match.

IATAN: Employees can register and receive access to thousands of travel related discounts.

Connectivity Allowance: We support our employees ability to work seamlessly and confidently while from home and offer a bi-weekly stipend

Learning & Development: Annual Learning and Development allowance to propel professional growth