Full-Time

SMB Account Manager

Confirmed live in the last 24 hours

Navan (fka TripActions)

Navan (fka TripActions)

201-500 employees

Provides travel and expense management solutions


Junior

Austin, TX, USA

Requirements
  • 1+ year(s) of working experience within a success/support environment
  • Bachelor’s degree preferred but not required
Responsibilities
  • Master the Navan value proposition, solutions, and products
  • Establish consultative, results-driven relationships with multiple customers swiftly
  • Respond to customer requests whether they are experiencing a bug or requesting a training
  • Help customers through appropriate escalation steps to other teams
  • Problem solve for customers by any means necessary and create new processes where necessary
  • Provide feedback to scaled AM and product teams and think strategically about optimizing our team
  • Monitor consumption and satisfaction of current accounts; ensure total adoption of Navan to drive revenue

Navan (fka TripActions)

Navan (fka TripActions)

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Navan offers an integrated travel and expense management platform, leveraging innovative technology to simplify travel booking and automate expense management, with real-time visibility and control over corporate travel and expenses, as well as global card issuing and reimbursements.

Company Stage

Series G

Total Funding

$2.4B

Headquarters

Palo Alto, California

Founded

2015

Growth & Insights
Headcount

6 month growth

-9%

1 year growth

-31%

2 year growth

-65%

Benefits

Flexible Vacation: Take time off when you need it, just work with your manager.

Healthcare: Medical, dental, and vision for you and your family.

Commuter benefits: Pre-tax transit dollars, $70 a month to ease your commute.

Parental leave: All parents (birthing and non-birthing) are eligible for paid leave.

Health and Wellness: Annual wellness stipend and access to a full spectrum of resources.

Fuel for Connection: We provide in-office snacks and lunches*, fostering community and in-person connections.

Pet Friendly: Pet insurance with preferred rates and dog friendly offices*.

401k: We care about your future and offer a 401k retirement plan program and company match.

IATAN: Employees can register and receive access to thousands of travel related discounts.

Connectivity Allowance: We support our employees ability to work seamlessly and confidently while from home and offer a bi-weekly stipend

Learning & Development: Annual Learning and Development allowance to propel professional growth