Full-Time
Salesforce Business Analyst
Acumen Solutions
201-500 employees
Implement Salesforce solutions to grow revenue
No salary listed
London, UK
In Person
Some travel required.
Bachelor's
 Business & Strategy (1) |
|---|
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- Bachelors Degree or equivalent qualification
- Experience in Salesforce (SFDC) CRM with end to end implementation experience or similar CRM solutions
- Salesforce.com integration experience, including between different business systems as well as working with integration tools
- Experience soliciting, gathering, analysing, user input and requirements
- Experience creating wireframe documents, and with information architecture
- Experience authoring requirements definition and related documentation
- Experience collaborating with business stakeholders, business process owners, technical project managers and technical teams to execute business analysis tasks
- Experience with Microsoft Word, Excel, PowerPoint, Project, Visio, SharePoint as well as other project management and time tracking tools
- Requirements definition and documentation
- Work with customers and client stakeholders to understand and define business requirements
- Work directly with technologists to develop use cases and functional specifications documents
- Solicit, gather, and analyse, user input and requirements
- Identify and involve key stakeholders
- Identify and interview internal/external subject matter experts
- Author and compile surveys
- Interface with technical managers and teams
- Collaborate with counterparts in IT (project, development, QA managers) and development resources to create and validate business requirements and project specification documents
- Experience with large scale web projects (ideally involving the creation and launch of major e-commerce B2B websites) a plus
- Experience in cognitive design, information architecture and user-centered design a plus
- Experience in Human-Computer Interaction, Cognitive Design, or similar field of study, is a plus
- Experience working with creative and technical project teams
Acumen Solutions helps organizations achieve business outcomes by implementing Salesforce-based solutions and other strategic technologies. Its teams of strategists, subject-matter experts, and engineers work with clients to diagnose problems beyond pure technology and deliver tailored systems that drive revenue growth and stronger customer relationships, including specialized solutions for the public sector to streamline operations and boost productivity. The company differentiates itself through deep industry experience, a collaborative approach with clients, and a proven track record with Fortune 500 firms, along with a strong emphasis on social responsibility and sustainable community impact. The goal is to deliver measurable results for clients—improved revenue, better customer engagement, more efficient operations, and lasting community benefits.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
McLean, Virginia
Founded
1999
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See people who can refer or advise you
Simplify's Take
What believers are saying
- Salesforce led Forrester’s Public Sector Wave on March 25, 2026.
- Government Cloud added FedRAMP High Agentforce and Public Sector features in August 2026.
- June 2026 visa filings show Salesforce still staffs the Acumen-derived delivery engine.
What critics are saying
- Salesforce cut under 1,000 jobs in February 2026, then 86 more in June 2026.
- Cloud for Good bought StackNexus on July 30, 2026, intensifying Salesforce-services competition.
- Acumen Solutions has no standalone brand; Salesforce can erase the name entirely.
What makes Acumen Solutions unique
- Public-sector Salesforce expertise became Salesforce Professional Services in February 2021.
- McLean heritage and federal contracts still route through Salesforce’s government business.
- Deep CRM implementation skills, not software IP, defined Acumen’s moat.
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Benefits
Health Insurance
401(k) Retirement Plan
Remote Work Options
Paid Vacation
Flexible Work Hours
Conference Attendance Budget
Professional Development Budget
Wellness Program
Mental Health Support
Phone/Internet Stipend
Home Office Stipend
Family Planning Benefits
Fertility Treatment Support
Growth & Insights and Company News
6 month growth
↓ -27%1 year growth
↓ -27%2 year growth
↓ -27%In December 2021, Salesforce Inc., a US-based cloud-based software company, acquired Acumen Solution for an undisclosed amount.