Head of Product Engineering

Job Description

We are seeking a technical delivery and people-focused Head of Product Engineering to lead the product engineering delivery domains in Hyderabad for the UK Consumer Services business. This role is pivotal in ensuring the successful delivery of our consumer-facing propositions and digital products that support financial wellbeing across the UK. 

The ideal candidate will possess a deep technical background, strong leadership and communication skills, as well as a proven track record of delivering high-quality software products. As the Head of Product Engineering, leading multidisciplinary engineering teams, you will be responsible for overseeing all aspects of software development, from conception to deployment, ensuring alignment with ECS business goals and objectives, working collaboratively across all functions within ECS. 

Key Responsibilities 

Delivery & Operational Execution 

• Successful delivery of ECS software products across your allocated product domains at pace to agreed targets, ensuring we are delighting our consumers through the achievements of key metrics and the agreed OKR’s 
• Create an environment of team ownership and accountability for the software built within your domains, ensuring quality throughout and full adherence to all compliance, security and regulatory requirements 
• Optimise and innovate on development processes to improve efficiency, quality, and speed of delivery. 
• Ability to bring your own ideas to both the Technical and Product roadmaps 

Leadership & Management  

• Foster a high-performance, inclusive engineering culture through strong leadership, mentoring, and proactive talent development across all of your teams 
• Create high performing product engineering delivery teams through effective and decisive performance management, setting high standards and expectations of success for your teams 
• Drive positive engagement within your domains through effective communication, feedback, reward and recognition 
• Lead and support your domains through change; being a positive advocate for ECS Technology and ECS more broadly 
• Set the team up for success through the creation of effective and flexible structures, hiring the best talent, optimal ways of working, fostering close alignment and working relationships with everyone within your domains 
• Work closely with the UK to solve common problems in an aligned way, ensuring we share our best practice and break down boundaries across locations. 

Engineering Excellence 

• Ensure your domains are aligned with engineering, performance and security standards as well as the ways of working that are in place across the wider engineering team. 
• Contribute to the ECS Technology team around Engineering Excellence and what that means within your domain. 
• Champion modern software development practices including Agile, DevOps, and Continuous Delivery 
• Create a culture within your domain where you challenge yourselves to look to continuously improve, striving to deliver better experiences for our consumers 
• Identify and implement best practices, tools, and technologies to enhance the software development lifecycle.  
• Awareness and understanding of budget and cost responsibilities 

Strategic Planning 

• Deliver against and contribute to the software engineering strategy in alignment with the ECS business objectives.  
• Contribute to and drive the delivery of the product strategy within your domains through creative and innovative thinking, problem solving and an ability to adapt 

Stakeholder & Relationship Management 

• Build strong and effective working relationships with those within your domain especially Product, Design, Analytics  
• Develop effective working relationships across the ECS business e.g. Marketing, Customer Service, Risk & Compliance, Finance, SLT  

Qualifications

Skills, Experience & Qualifications  

• Strong hands-on technical leadership role at Head of Engineering level.  
• Demonstrable track record in delivering high quality software products, ideally in a Direct-to-Consumer setting.  
• Proven experience managing and scaling engineering teams in a fast-paced, dynamic environment.  
• Strong technical background with hands-on experience in software development and architecture across a range of technical tools and modern development frameworks. Experience and understanding of cloud and data environments. 
• Exceptional leadership, communication, interpersonal skills and ability to work with a range of stakeholders at all levels of the organisation. 
• Demonstrated ability to deliver complex software projects on time and within budget. 
• Proficient in Agile methodologies. Knowledge of Team Topologies model and Shape Up is a bonus. 
• Strong problem-solving skills and the ability to make data-driven decisions. 
• Demonstrable ability to work with teams from different cultures and backgrounds. 
• Commercially minded ideally with some experience in technology financial budget management and working with vendor resourcing.  
• Excellent communication skills with both technical and non-technical stakeholders; ability to effectively articulate complex technical concepts to a variety of audiences 
• Demonstrate strong ability to collaborate and create a sense of team when with cross-functional teams. 
• Desire to stay updated on emerging technologies; adaptability to changing business requirements; continuous learning mindset. 
• Ideally a Master’s Degree in computing or a related discipline.  
• 10+ years of experience in software product engineering and delivery environments.