Manager Digital Products

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Are you a visionary leader with a strong “product-mindset” and a passion for e-commerce? Do you thrive in a dynamic, collaborative environment where your expertise can make a tangible impact? If so, Intact Lab has an exciting opportunity for you!

As a Manager, Digital Products, E-commerce at Intact Lab, you will play a pivotal role in shaping the future of our e-commerce experience. You will lead a talented team of product management and collaborate closely with other managers and cross-functional teams to design and deliver a best-in-class shopping experience. Your contributions will drive the evolution of our digital products, ensuring they meet the highest standards of excellence and innovation.

What you'll do here:

As Manager, Digital products, E-commerce, you will play a critical role in defining and executing the roadmap to fully automate the digital shopping journey for auto and home insurance. Reporting to the Director, Product and Design – Acquisition, your main responsibilities will include:

• Lead, coach and inspire a multidisciplinary product management team (Product Owners and IT-Business Analysts).

• Lead your team in understanding business needs, customer needs and pain-points, effectively translating them into impactful strategies and growth opportunities.

• Detail the product roadmap with your team to expand digital e-commerce capabilities and drive conversion through a fully digital shopping journey.

• Foster a “product-mindset” and elaborate data-driven strategies in close collaboration with your team members and teams in data analytics, design, and user-research.

• Build and foster alignment across stakeholders around the strategies, execution, and plans to operationalize the roadmap for all our brands.

• Collaborate with other management members to implement strategies, set goals and performance indicators, coordinate deliverables and sequence dependencies.

• Conduct recruitment and mentoring initiatives, one-on-one meetings, performance reviews, and individual career development planning.

What you bring to the table:

• Bachelor's degree in business administration, e-commerce, product management, or any equivalent combination of education and experience.

• At least 10 years of relevant experience, with more than 5 years in product management roles.

• At least 3 years of experience in managing professionals.

• Proven experience in product management, particularly in digital, e-commerce or insurance industry.

• Strong leadership skills with a track record of successfully managing and developing high-performing teams, and improving practices in product management.

• Excellent collaboration and communication skills, with the ability to work effectively across diverse teams.

• Strategic thinker with the ability to translate complex ideas into actionable plans.

• Proficiency in data analysis and the use of analytics to drive product decisions.

• Passion for innovation and a relentless drive for excellence.

• Experience with Agile Scrum development methodologies.

• Bilingual (French and English): Need to interact on a regular basis with English-speaking colleagues across the country.

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.