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Full-Time

Senior Technical Claims Specialist-General Liability/Bodily Injury

Confirmed live in the last 24 hours

Argo Group

Argo Group

1,001-5,000 employees

Specialized insurance solutions for unique risks

Financial Services
Social Impact

Senior, Expert

Omaha, NE, USA

Category
Insurance
Finance & Banking
Required Skills
Communications
Management
Requirements
  • Bachelor’s degree and/or multiple industry designations required. Two or more insurance designations or four additional years of related experience adjudicating General Liability Bodily Injury claims beyond the minimum experience required below may be substituted in lieu of a degree.
  • A deep knowledge of claims adjudication is typically achieved through a minimum of seven years’ experience adjudicating general liability claims with exposure of $100,000 or more.
  • Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers’ ability to be profitable).
  • Ability to regularly exercise discretion and independent judgment with respect to matters of significance. This role primarily faces problems and issues that are difficult and require an understanding of a broader set of issues.
  • Must have excellent communication skills and the ability to build lasting relationships.
  • Exhibit natural curiosity in order to consistently explore and consider all options and is not governed by conventional thinking.
  • Desire to work in a fast-paced environment.
  • Excellent evaluation and strategic skills required.
  • Strong claim negotiation skills a must.
  • Knows how claims reserving techniques are used and how to assess whether a claim reserve is accurate.
  • Must possess a strong customer focus.
  • Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines.
  • Demonstrates innovative thinking and regularly shares ideas to help the team whenever possible.
  • Ability to articulate the financial value of your work at multiple responsibility levels inside our clients’ business which may include CEO.
  • Demonstrates inner strength. Has the courage to do the right thing and demonstrates it on a daily basis.
  • Intellectual curiosity. Consistently considers all options and is not governed by conventional thinking.
  • Proficient in MS Office Suite and other business-related software.
  • Polished and professional written and verbal communication skills in order to present information accurately and effectively.
  • The ability to read and write English fluently is required.
  • Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.
  • Licensed Claims Examiner (Based on state) Must possess or have ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims within 120 Days.
Responsibilities
  • Working with limited oversight under broad management direction, adjudicate highly complex claims, at the highest authority limits on assignments reflecting the highest degree of technical complexity, potentially with major impact on departmental results.
  • Conducting detailed information gathering, analysis and investigation to find solutions to issues that are numerous and undefined.
  • Reporting to senior management and underwriters on claims trends and developments.
  • Investigating claims promptly and thoroughly.
  • Analyzing claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage.
  • Investigating claims promptly and thoroughly, including interviewing all involved parties.
  • Managing claims in litigation.
  • Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
  • Properly setting claim reserves, taking into account how different policy wordings impact the claims reserving process.
  • Identifying, assigning, and coordinating the assignment and coordination of expertise resources to assist in case resolution.
  • Preparing reports for file documentation.
  • Applying creative solutions which result in the best financial outcome.
  • Negotiates highly complex settlement packages, sets reserves and authorizes payment within scope of authority, settling claims in most cost effective manner and ensuring timely issuance of disbursements.
  • Processing mail and prioritizing workload.
  • Completing telephone calls and written correspondence to/from various parties (insured, claimant, etc.).
  • Having an appreciation and passion for strong claim management.

Argo Group operates in the specialty insurance market, providing customized insurance solutions for clients with unique or complex risks. The company focuses on industries such as construction, marine, and energy, where standard insurance policies may not suffice. Argo's products work by underwriting insurance policies, managing claims, and investing the premiums received to generate returns. This approach allows them to offer expert risk assessment and management services tailored to their clients' needs. Unlike many competitors, Argo emphasizes its commitment to corporate responsibility and community engagement, which helps build long-term relationships with clients. The company's goal is to ensure mutual success for its clients while promoting an inclusive workplace and participating in initiatives related to sustainability and disaster relief.

Company Stage

N/A

Total Funding

$17.9M

Headquarters

Pembroke, Bermuda

Founded

1996

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Simplify's Take

What believers are saying

  • Argo's recent acquisition by Brookfield Reinsurance could provide new growth opportunities and financial stability.
  • The company's commitment to an inclusive workplace and professional growth fosters a positive work environment.
  • Argo's focus on sustainability and disaster relief initiatives enhances its reputation and long-term client relationships.

What critics are saying

  • The departure of key executives to competitors like AXIS Capital could impact Argo's talent pool and operational efficiency.
  • Integration challenges following the acquisition by Brookfield Reinsurance could disrupt business operations.

What makes Argo Group unique

  • Argo Limited specializes in niche markets like construction, marine, and energy sectors, offering tailored insurance solutions that standard policies do not cover.
  • The company's strong focus on corporate responsibility and community engagement sets it apart in the insurance industry.
  • Argo's leadership in risk assessment and management for high-risk industries provides a competitive edge over more generalized insurance providers.