Job Snapshot

Factor_ a brand of HelloFresh is seeking a Senior Maintenance Manager.  As the Senior Maintenance Manager – M&RE, you will oversee the maintenance and reliability of one of our flagship fulfillment centers.  You will take a hands-on approach to leadership, effectively engaging, motivating, and coaching team members. Partnering with the M&RE senior leadership team, you will define, develop and deliver the maintenance roadmap and set the standard for operational efficiency within your fulfillment center.

You will...

• Oversee M&RE-related processes including maintenance of automation and manufacturing equipment, electrical, refrigeration, PIT equipment (forklifts), building, grounds, and overall upkeep of your building
• Motivate, engage, coach, and inspire a team of managers and technicians, creating a

positive team dynamic that encourages all employees to provide feedback and drive change from within

• Provide project management and support as assigned for key strategic and building level projects
• Manage outside vendors and facilitate planned and unplanned repairs
• Ensure that maintenance regulations are followed
• Maintain a current list of contractors to ensure that all emergency repairs are handled in a timely manner
• Identify problems and brainstorm improvement strategies for the fulfillment center

You are…

• Customer Centric: You are passionate about delivering on commitments to your customers
• Bold: you have vision, passion and grit; you’re not afraid to take calculated risks and constantly challenge the status quo
• Agile: you roll with the punches and don’t get overwhelmed easily, you adapt quickly to change and know how to deliver results in a fast-paced, autonomous environment
• Decisive: You realize when making a decision is as important as the time it takes to make that decision
• Problem-solver: you understand there is not a one-size-fits-all approach when problem-solving; you think outside the box and enjoy deep diving issues to find a solution
• Programmatic: you’re able to identify the system component that is causing the error, as well as the options available for resolving it and completing the task efficiently
• Strategic: you see the bigger picture, as well as each moving part which allows you to recognize and resolve situations that are ambiguous or challenging for others

You have…

• 8+ years managing maintenance/operations and reliability within the Food/Beverage/Perishables/Distribution industry or equivalent experience
• Bachelor’s Degree preferred; high school diploma or GED required
• Effective leader and communicator for employees, direct reports, cross-functional teams, and executives
• High level of integrity and ethics with excellent follow-up and follow-through
• Interest in engaging directly with all levels of staff
• Well-versed in recent OSHA regulations and compliance
• Able to read and interpret blueprints, manuals, and schematics
• Exposure to refrigeration systems
• Knowledgeable in GMP/LEAN and strong continuous improvement and project management skills
• Comfortable working in cold environments with some areas of facility at 40F
• Excitement for working in a start-up environment with a high level of ambiguity and change
• Flexibility to work weekends, holidays and/or nights

You’ll get…

• Competitive salary & 401K company match that vests immediately upon participation
• Paid parental leave (16 weeks)
• Generous PTO policy
• Day one benefit coverage for health/dental/vision ($0 monthly premium and other flexible health plans)
• 75% discount on your subscription to HelloFresh, as well as other product initiatives
• Snacks, coffee & catered meals   
• Company sponsored outings & Employee Resource Groups
• Collaborative, dynamic work environment within a fast-paced, mission-driven company