Full-Time
QA Supervisor
Quality
Deadline 10/31/26
Snackruptors
Compensation Overview
CA$29/hr
+ Annual safety shoe allowance
Cambridge, ON, Canada
In Person
Bachelor's
Category
 Manufacturing Quality & Test (1) |
|---|
Required Skills
Microsoft Office
HACCP
GMP
Word/Pages/Docs
Quality Assurance (QA)
Excel/Numbers/Sheets
Microsoft Outlook
PowerPoint/Keynote/Slides
Requirements
- A science-related degree or diploma, such as food science, chemistry, microbiology, or pharmaceutical.
- At least 3 years of quality control or quality assurance experience in food manufacturing.
- HACCP qualification or certification.
- Experience writing standard operating procedures and customer complaint reports.
- Experience performing direct and root-cause investigations of non-conformances in a food manufacturing environment.
- Strong attention to detail and accuracy, particularly regarding product specifications and production documentation.
- Ability to work efficiently in a fast-paced environment and multitask.
- Shift flexibility to provide support, including some weekend work.
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, with the ability to create and manage documents, spreadsheets, email communications, and presentations.
- Strong oral and written communication skills.
- Ability to work primarily indoors in a food manufacturing environment and tolerate exposure to noise, moving equipment, temperature variations, and food ingredients.
- Compliance with personal protective equipment, good manufacturing practices, and safety requirements.
- Ability to lift up to 50 pounds.
- Ability to conduct inspections throughout the facility.
- Frequent use of computers and other office equipment, including typing.
- Ability to sit, stand, walk, climb stairs, and repeat the same movement as required.
Responsibilities
- Provide daily leadership, coaching, training, and support to Quality Control personnel.
- Ensure quality inspections and monitoring activities are completed according to established procedures.
- Assist with onboarding and training new Quality team members.
- Communicate with Production and other departments on quality and food safety matters.
- Escalate significant quality or food safety concerns to the QA Manager.
- Monitor production processes for compliance with product specifications and food safety requirements.
- Conduct routine inspections of raw materials, work-in-process products, and finished goods.
- Verify production quality checks, including GMP inspections, product weights, label verification, allergen controls, and metal detector verification.
- Respond to production-floor quality issues and assist in determining corrective actions.
- Maintain daily audit readiness throughout the facility.
- Develop, revise, and maintain quality procedures, forms, records, and work instructions.
- Review production documentation for completeness and compliance.
- Ensure quality records are maintained and retained according to company requirements.
- Support procedural changes and verify their effectiveness.
- Investigate customer complaints and internal non-conformances.
- Participate in root-cause investigations and corrective-action development.
- Prepare and maintain complaint and CAPA documentation for QA Manager review.
- Follow up on corrective actions to verify timely completion and effectiveness.
- Support and maintain facility food safety and quality programs.
- Coordinate the Pest Control Program and ensure corrective actions are completed.
- Support environmental monitoring, allergen management, sanitation validation, and other food safety programs.
- Report food safety concerns and verify corrective actions are implemented.
- Promote compliance with GMPs, Food Safety, Food Defense, and Health & Safety requirements.
- Verify incoming ingredients and packaging materials meet specification requirements.
- Assist with supplier performance monitoring.
- Issue Supplier Non-Conformance Reports when required.
- Support investigations involving material quality concerns.
- Support internal audits and routine facility inspections.
- Assist during customer visits, regulatory inspections, and third-party audits.
- Participate in traceability exercises, mock recalls, and recall activities.
- Support implementation and maintenance of company food safety certification requirements.
- Lead or participate in product sensory evaluations to verify product quality and consistency.
- Monitor quality trends and escalate concerns to management.
- Ensure retain samples are maintained and evaluated according to company requirements.
- Analyze quality data and identify improvement opportunities.
- Participate in cross-functional quality improvement initiatives.
- Support standardization of quality programs with affiliated manufacturing sites.
- Collaborate with Production, Maintenance, Sanitation, Warehouse, and Engineering teams to resolve quality issues.
- Coordinate submission of product samples for third-party or customer testing.
- Maintain quality supplies and laboratory inventory.
- Perform incident, accident, and non-conformance investigations as required.
- Perform other duties as assigned.
- Follow Health & Safety regulations, GMPs, Food Safety, and Food Defense requirements.
- Comply with company policies and procedures.