Full-Time

Quality Assurance Analyst II

Posted on 1/15/2025

M&T Bank

M&T Bank

10,001+ employees

Full-service banking for individuals and businesses

Financial Services

Compensation Overview

$20.94 - $34.91Hourly

Junior, Mid

Cheektowaga, NY, USA

Category
QA & Testing
Quality Assurance
Required Skills
Risk Management
Data Analysis
Requirements
  • Associates' degree and a minimum of 2 years' work experience in the area supported, or in lieu of a degree a combined minimum of 4 years' higher education and/or work experience, including a minimum of 2 years' work experience in the area supported
  • Strong analytical skills
  • Strong verbal and written communication skills
  • Proficiency with pertinent spreadsheet, word processing, database and presentation software
  • Detail-oriented
Responsibilities
  • Monitor and/or complete audits of activities of a complex nature within an assigned area of the Bank to ensure adherence to internal policies and processes and external regulations.
  • Identify issues of non-compliance and communicate to appropriate parties as well as the individual employee as warranted to prevent future recurrence.
  • Maintain records of discovered deficiencies.Complete regular reporting on these activities.Identify trends in the data and recommend changes in policies and processes to address these.
  • Maintain a current knowledge of the policies, processes and regulations affecting monitoring and/or auditing activities to ensure validity of analyses and findings.
  • Identify potential areas for process or procedural improvements.Make recommendations and assist in implementing those approved.
  • Provide guidance and training to less experienced personnel.
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.Identify risk-related issues needing escalation to management.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
Desired Qualifications
  • Bachelor's degree
  • Prior experience providing written or verbal feedback

M&T Bank provides a variety of banking services to individuals, small businesses, and larger enterprises. Its offerings include mortgage assistance programs, personal and business checking accounts, and mobile banking solutions. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a customer-focused approach. M&T Bank's business model is based on traditional banking services such as loans, deposits, and investment products, generating revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded its services and market presence.

Company Stage

IPO

Total Funding

N/A

Headquarters

Buffalo, New York

Founded

1993

Simplify Jobs

Simplify's Take

What believers are saying

  • M&T Bank's $1.5 billion senior notes offering strengthens its financial position.
  • Decreased prime rate may attract more borrowers, increasing loan volume.
  • Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

What critics are saying

  • Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.
  • Integration challenges from the United Bank merger may disrupt operations.
  • Decreased prime rate could reduce interest income, impacting profitability.

What makes M&T Bank unique

  • M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.
  • The bank offers a wide range of traditional and digital banking services.
  • Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

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Benefits

401(k) Company Match

401(k) Retirement Plan

Flexible Work Hours

Hybrid Work Options

Paid Vacation

Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account