Production Planner

Job Description

We have identified a unique role for a Production Planner who will work seamlessly in collaboration with the EMEA Regional Client Lead and the EMEA Head of Production. The Production Planner will be able to plan and develop omni-channel content/ assets for a variety of brands for Haleon across various markets.

The Production Planner provides Brand Management and Client Management services as part of the CaST Service Layer. They are the entry point of contact for the Brand leads and will have multiple brands to service.

Production Planners are assigned by category/brand to improve integration across CaST teams and accelerate an integrated consumer journey experience for Haleon.

Working hand-in-hand with the client, EMEA Regional Client Lead, the rest of the service layer and the India Ops team to support our clients across all EMEA based brands delivering on their creative production needs.

The Production Planner will need to have critical knowledge of the production process and be able to work on multiple briefs at a time, which may vary from simple content shoots to complete campaign asset development across a variety of markets.

This is a very collaborative role in which the Production Planner will also need to work upstream with EMEA based creative agencies, various brand design teams as well as internal and external stakeholders. Playing a key role in supporting and inputting into the creative development, informed by data insights that will help to guide the creative process and ensure the content to be produced marries up with all the learnings and insights.

KEY RESPONSIBLITIES: IN DEPTH

• PROJECT OVERSIGHT – Production Planners are accountable for the successful completion of each regionally assigned project
• PRODUCTION EXPERTISE – Be the client’s subject matter expert, assisting with any queries and advising how best to ensure production request are delivered the most efficiently and to the highest quality based on the model KPIs
• CLIENT PARTNERSHIP – Work directly with Haleon and production partners for seamless delivery of regional market production requirements and expectations of project objectives, timelines and budgets while contributing to the KPI performance
• INTEGRATED COLLABORATION – Work across Haleon, creative agencies, all production and post – production teams under the operational model ensuring seamless development of creative production and on time delivery of assets for multiple brands and markets
• FINANCIAL OVERSIGHT – Acting as account lead for the production process you will: Facilitate production financials led by the production lead (producer) – including Accurate estimating, billing and reconciling jobs, requesting PO’s, creating 3rd party PO’s, notifying client of any additional charges/overages prior to producing work. You are financially minded, preparing and managing budgets for multi market campaigns managing demand pipeline etc
• PROCESS – Identifying any process gaps and solutioning for efficiencies throughout the production workflow. Escalate as needed to regional client lead.
• QUALITY CONTROL– Overseeing QC and ingest into streamline, ensuring all output meets client requirements, has been through QC and client approved before final release to media
• KPIs – Deep understanding of our KPIs and responsible for ensuring the KPIs are met
• TEAM LEADERSHIP – Oversight of Production, Planners are responsible for managing day-to-day projects – crafting/conducting performance reviews and ensuring team is engaged/motivated

Qualifications

• Extensive experience in a Production, Account Service, Project Management environments within marketing / advertising agency environment
• Creative agency and client management experience
• Able to handle challenging situations and act appropriately
• Familiar with all broadcast software and programs (Adobe/Microsoft/Google)
• Strong collaborative interpersonal communication skills
• Pharma/Consumer Health care experience a plus
• Experience working in complex environments / navigations multi-level partners
• Committed to high-quality output and service, with an eye for detail
• Resourceful / Solutions Oriented
• Pro-active
• Strong organizational skills and ability to multi-task 
• Good analytical and numerical skills
• Confident in verbal and written communications with the ability to add valuable input at face-to-face meetings with clients (onsite or offsite), as well as assisting with hosting clients who attend our offices in person to oversee the execution of any briefs 
• Proactively develop an understanding of the client industry, products and competitors