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Director – Product
Payments, Subscriptions, Users
Updated on 10/5/2022
Locations
San Francisco, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Customer Service
Management
Requirements
  • 6+ years of demonstrated ability in Product Management
  • 4+ years of tried experience leading and motivating hard-working, product management teams in an agile environment
  • 4+ years experience in the payments & subscription space
  • Demonstrates product instincts and the capability to balance technical, user, and business needs
  • Proven experience working collaboratively across cross-functional teams
  • An analytical mentality and proven experience using data to advise decisions
  • Strong written and oral communication skills
  • Bachelor's degree
  • Experience with subscription services
  • Experience with launching services internationally
  • Experience in integrating with payment gateway providers
  • Experience with launching building and scaling products or platforms
  • Experience launching consumer facing payment integrations
Responsibilities
  • As a Director, Product Management, you will be owning the payments, subscription, & acquisition product roadmap
  • You will help define and drive new product initiatives that allow customer acquisition and retention worldwide across all apps & services
  • As a specialist in both first & third party payment services, you will hypothesize, measure and leverage insights to build a strong subscription funnel
  • You will be working with various payment gateway & in app payment partners, and be responsible for keeping current with new payment capabilities and laws that have impact across our ecosystem
  • We are looking for someone with experience in launching subscription services internationally. You will be responsible for leading the team through a gap analysis in payment capabilities across our SVOD services, building out capability roadmaps
  • This role is inherently cross-functional; you will work closely with engineering, project management, design, content operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities & partnerships
  • In this role, you will work on both traditional and new payment methods/flows
  • You will be taking on end-to-end ownership and successfully delivering results for Crunchyroll's payments & subscription platform
  • As a low ego product management leader, you value the importance of developing strong and positive relationships with colleagues, direct reports, and other departments
Crunchyroll

501-1,000 employees

Anime streaming service