Live Operations Specialist
Posted on 3/3/2023
Experience Level
Desired Skills
  • Bachelor's degree from a university preferred
  • Availability to work on weekends required
  • High speed Internet connection required
  • 3+ years of professional experience in a similar, customer-facing role
  • Consistent track record of success
  • Passion for technology and respect for the process
  • Self-starter, possesses flexibility to work in a fast-changing environment with flexible shifts and ambiguous situations
  • Strong communicator who enjoy building rapport with other stakeholders and resolving complex issues
  • Experience or understanding of how to work and collaborate with a remote, distributed team
  • $24.00 per hour starting pay
  • Schedules - Our start times vary from 4:00am to 9:30am PST
  • Benefits information can be found here
  • Flexibility to work remotely from any of the following states: AZ, CA, CO, CT, FL, GA, IA, ID, IL, KS, KY, LA, MA, MD, MI, MN, MO, NB, ND, NJ, NV, NY, OH, OK, OR, PA, SD, TN, TX, VA, WA, WI
  • Become the resident expert on the Clutter platform, processes, and policies
  • Provide support for our movers over the phone
  • Use internal tools to dispatch and schedule orders for our field teams to complete
  • Use good judgement and strong communication skills to ensure escalations are solved efficiently
  • Quickly respond to internal issues and escalations to resolve any issues in the field
  • Work cross-functionally with other departments to prioritize, coordinate and apply resources as needed

201-500 employees

On-demand storage & moving solutions
Company Overview
Clutter's mission is to make people’s lives convenient, so they can experience more of what they love. This magic is made possible by the company's proprietary, end-to-end technology.
  • Competitive cash compensation
  • Generous parental & family leave
  • Flexible PTO
  • Comprehensive health benefits
  • 401(k) with company matching
  • Stock options
  • Professional development
Company Core Values
  • Safety for everyone & everything
  • Pride in professionalism
  • Confident optimism
  • High standards, real accountability