INACTIVE
Full-Time
Live Operations Specialist
On-demand storage & moving solutions
Data & Analytics
$24hourly
Junior, Mid
Remote
Required Skills
Communications
Requirements
- Bachelor's degree from a university preferred
- Availability to work on weekends required
- High speed Internet connection required
- 3+ years of professional experience in a similar, customer-facing role
- Consistent track record of success
- Passion for technology and respect for the process
- Self-starter, possesses flexibility to work in a fast-changing environment with flexible shifts and ambiguous situations
- Strong communicator who enjoy building rapport with other stakeholders and resolving complex issues
- Experience or understanding of how to work and collaborate with a remote, distributed team
Responsibilities
- $24.00 per hour starting pay
- Schedules - Our start times vary from 4:00am to 9:30am PST
- Benefits information can be found here
- Flexibility to work remotely from any of the following states: AZ, CA, CO, CT, FL, GA, IA, ID, IL, KS, KY, LA, MA, MD, MI, MN, MO, NB, ND, NJ, NV, NY, OH, OK, OR, PA, SD, TN, TX, VA, WA, WI
- Become the resident expert on the Clutter platform, processes, and policies
- Provide support for our movers over the phone
- Use internal tools to dispatch and schedule orders for our field teams to complete
- Use good judgement and strong communication skills to ensure escalations are solved efficiently
- Quickly respond to internal issues and escalations to resolve any issues in the field
- Work cross-functionally with other departments to prioritize, coordinate and apply resources as needed
Company Stage
N/A
Total Funding
$370.3M
Headquarters
Culver City, California
Founded
2015
Growth & Insights
Headcount
6 month growth
↑ 1%1 year growth
↑ 1%2 year growth
↓ -10%Benefits
Competitive cash compensation
Generous parental & family leave
Flexible PTO
Comprehensive health benefits
401(k) with company matching
Stock options
Professional development
INACTIVE