Full-Time

Strategic Account Manager

CyberOne Security

CyberOne Security

201-500 employees

Provides MDR security services and consulting

No salary listed

Plano, TX, USA

Hybrid

Remote within the Plano area, with regular travel to customer sites and required meetings at the Plano headquarters.

Bachelor's

Category
Sales & Account Management (1)
Required Skills
Sales
Incident Response
CRM
Cybersecurity
Salesforce
Vulnerability Analysis
Excel/Numbers/Sheets
Microsoft Outlook
Requirements
  • A bachelor's degree or equivalent experience in a related field.
  • At least 5 years of business-to-business sales experience, preferably in cybersecurity, information technology services, or a value-added reseller environment.
  • A proven track record of achieving or exceeding sales quotas in a territory-based role.
  • Demonstrated ability to close complex deals involving executive-level stakeholders and enterprise sales cycles.
  • Experience developing new business through prospecting and building relationships across multiple levels within an organization.
  • Strong knowledge of customer relationship management platforms, with Salesforce preferred.
  • Proficiency in Microsoft 365, including Teams, Excel, Outlook, and OneDrive.
  • Strong verbal and written communication skills, including proposal writing and solution positioning.
  • Ability to manage multiple accounts, deadlines, and priorities simultaneously.
  • Strong interpersonal and customer service skills.
  • A high degree of organization, time management, and follow-through.
  • Ability to work independently in a remote or hybrid environment and travel locally as needed.
  • Ability to navigate client environments, including walking and stairs, and carry light materials weighing up to 25 pounds.
  • Ability to operate a laptop and standard office equipment.
  • Clear verbal, visual, and auditory capabilities to present, communicate, and engage effectively with clients and internal teams.
Responsibilities
  • Own and grow a defined territory by driving new business development and expanding existing enterprise relationships.
  • Develop and maintain a strong sales pipeline through proactive prospecting, partner engagement, and strategic account planning.
  • Lead complex, full-cycle sales efforts from initial engagement through close while achieving or exceeding revenue targets.
  • Serve as a trusted cybersecurity advisor for clients and prospects by providing strategic guidance across endpoint security, network security, security operations, vulnerability management, security information and event management, incident response, security assessments and testing, and threat intelligence.
  • Meet or exceed sales quotas and pipeline metrics while maintaining accurate Salesforce customer relationship management data.
  • Deliver sales presentations and product demonstrations virtually and in person.
  • Collaborate with internal technical teams to develop solutions tailored to client needs.
  • Negotiate pricing and contract terms in accordance with company standards.
  • Develop long-term client relationships to support renewals, upsells, and overall customer satisfaction.
  • Maintain a strong understanding of the company's solutions portfolio and vendor ecosystem.
  • Contribute to team goals, sales strategy discussions, and market expansion initiatives.
  • Travel regularly, approximately 25%, to customer sites in or near the Dallas, Texas area and attend required meetings at the company headquarters in Plano, Texas.
  • Participate in virtual meetings and occasional in-person training or company events as needed.
Desired Qualifications
  • An established network of clients and vendors within the Dallas, Texas area.
  • Experience selling to public sector clients, including State, Local, and Education clients such as K–12 school districts and higher education.
  • Relevant sales certifications from cybersecurity vendors such as Palo Alto, CrowdStrike, or SentinelOne.
  • Understanding of Managed Detection and Response, Risk and Compliance services, and Professional Services.

CRITICALSTART provides Managed Detection and Response (MDR) services that help enterprises detect threats and stop breaches by resolving every alert. Its platform uses a Trusted Behavior Registry to classify alerts as known-good or unknown behaviors, ensuring analysts only investigate genuine threats. The service combines automated alert triage with human analysis through a transparent platform and mobile apps on iOS and Android. It supports integration with a wide range of security tools from partners like Blackberry Cylance, Carbon Black, CrowdStrike, Devo, Microsoft, Palo Alto Networks, SentinelOne, and Splunk. The company’s goal is to reduce security risk for customers by resolving every alert and preventing breaches.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Plano, Texas

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Microsoft Build 2026 partnership activity expands distribution and validates Critical Start's ecosystem reach.
  • June 2026 SOC AI launch gives buyers a fresh reason to upgrade MDR contracts.
  • July 2026 CEO appointment can accelerate go-to-market execution and enterprise expansion.

What critics are saying

  • Crowded MDR rivals like CrowdStrike, SentinelOne, and Microsoft compress pricing and hiring.
  • AI-led SOC AI creates execution risk if clients reject automation-heavy remediation by 2027.
  • Vista-owned Critical Start faces existential commoditization if Trusted Behavior Registry loses uniqueness.

What makes CyberOne Security unique

  • June 2026 SOC AI adds ten auditable agents across Critical Start's MDR workflow.
  • Trusted Behavior Registry underpins deterministic investigations, reducing false positives and analyst dependence.
  • July 2026 Francine Geist CEO shift signals board confidence in AI-led MDR scaling.

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Benefits

Remote Work Options

Hybrid Work Options

Flexible Work Hours

Company News

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