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Ruby on Rails Full Stack Support Engineer
Posted on 11/28/2022
Austin, TX, USA
Experience Level
Desired Skills
Ruby on Rails
  • Enjoy developing features and optimizing user experiences
  • Can dig into known issues and discover a root cause
  • Enjoy mining data to help produce reports and valuable insights for decision makers
  • Have grit and can way find to create solutions manually the first time or two
  • Have an urge to automate things that you have done manually more than a couple times
  • Can speak well to business owners to understand needs and can interact with tech team to translate needs into a technical plan
  • Are quality minded and test driven
  • Understand how to use Git like its part of your autonomic nervous system
  • Proficiency in Ruby on Rails and JavaScript
  • Use your extra-sensory perceptions to see needed process improvements
  • Be a self-motivated individual with an entrepreneurial mindset
  • Learn quickly and work independently as part of a team
  • Excellent knowledge of the software development life cycle
  • Focus on up front design before diving into code
  • Enjoy refactoring designs until there is no way to make it better
  • Write high-quality, readable code without burning out
  • Easily be able to learn new programming languages and methodologies
  • Passionate about understanding customer experiences
  • Great at identifying and solving problems
  • Laser-focused on building products that align with customer needs
  • Maintain empathy for sales and marketing perspectives
  • Build momentum
  • Passionate about product development, usability design and reliability
  • Team player focused on experiments that win
  • Extensive knowledge of the software development process
  • 2+ years working in a startup environment
  • 1+ years building RESTful APIs
  • 1+ years coding practice with TDD or BDD
  • Be a friendly person who helps others improve and learn from setbacks
  • Build enhancements to existing features as we learn new needs
  • Design and implement new features to automate the most commonly recurring support request
  • Update and maintain production data, working with CSV files and reports
  • Address customer and production concerns promptly
  • Come up with creative and innovative technical solutions that are very practical
  • Use wayfinding techniques to design clean solutions that won't break over time
  • Analyze the impact of changes and optimize for zero-maintenance code
  • Detect potential support problems and resolve them before they surface
  • Develop amazing working relationships with members on other teams
  • Have an interest in grokking every detail of the domain
  • Work closely with Product Managers to understand and clarify what's needed
  • Enjoy pair programming with different developers on the team
  • Maintain a positive pressure and a fun development environment in a high-stakes game
  • Build kick-ass user experiences
  • Conduct code reviews to ensure accurate, high-quality functionality
  • Honor existing frameworks and improve them while maintaining backwards compatibility
  • Stay organized, know where a project stands, what needs to be done next and drive the next steps to completion
  • Deliver high-quality features, double checking things as you go
  • Prevent Fires from starting, be ready to fire fight when necessary
  • Adapt and improve the product development process as our team grows
  • Write data migrations as needed (no need for schema migrations, we use MongoDB)
  • Help the business support team root cause and fix production issues if they can not do it

11-50 employees

Experiential growth marketing platform
Company Overview
Recess' mission is to help brands acquire customers via event and venue partnership at scale. Recess is an experiential growth marketing platform that allows brands and agencies to discover, execute, and measure experiential partnerships with thousands of events and venues.
  • Employee stock options
  • 401k plan
  • Medical, dental, and vision benefits plan
  • Unlimited paid time off
  • Company annual education stipend
  • Company annual health, wellness, and events stipend
  • Quarterly company retreats
  • Company computer and home office equipment provided