Full-Time

Operations Supervisor

Updated on 6/13/2024

Jackpocket

Jackpocket

51-200 employees

Mobile app for ordering state lottery tickets

Consumer Software

Mid, Senior

Fort Lauderdale, FL, USA

Requirements
  • Flexible schedule including weekends and holidays
  • Demonstrated maturity and leadership ability
  • Analytical thinking and problem-solving ability
  • Familiarity with technology and ability to operate proprietary software system
  • Experience managing shift scheduling for employees
  • Bachelor’s degree or equivalent preferred
Responsibilities
  • All responsibilities of an Operations Associate
  • Act as a manager-on-duty (MOD)
  • Supervise fulfillment center staff and lottery processing operations
  • Monitor daily production demands
  • Delegate responsibilities and rearrange resources as needed
  • Resolve interpersonal employee issues
  • Troubleshoot and resolve operational issues
  • Redemption of higher value 'Big winner' tickets
  • Promote safety and efficiency
  • Interview, hire, train, and motivate employees
  • Inventory management and ordering of supplies
  • Assist with ad-hoc initiatives

Jackpocket, a pioneering mobile app in the U.S., offers a user-friendly platform to securely order official state lottery tickets. It stands out as the first licensed third-party service of its kind, ensuring reliability and trust. The company fosters a culture of innovation and accomplishment, highlighted by facilitating over $300 million in prizes, including record-setting wins. Working here means joining a team dedicated to transparency and user empowerment in mobile gaming, setting new standards in the lottery industry.

Company Stage

M&A

Total Funding

$199.2M

Headquarters

New York, New York

Founded

2013

Growth & Insights
Headcount

6 month growth

5%

1 year growth

12%

2 year growth

41%

Benefits

Competitive salaries

401(k) Matching

Stock options

Health insurance coverage up to 100%

Career growth & promotion from within

Commuter benefits

Citi Bike membership

Discounted gym membership

Flexible work schedule

Stocked kitchen & catered lunches

Cold brew & more on tap