About the Opportunity

The Revenue Operations Manager will report to the Sr. Manager, Revenue Operations (EMEA), and will play a critical role in supporting the Field organization helping to improve all infrastructure including systems, structure, and analytics. This role requires a candidate who is highly analytical, project-driven, and systems-oriented with the ability to synthesize data and make sound business recommendations to the team. The candidate must be a strong leader, self-directed, well-organized, detail-oriented, and possess excellent written and verbal communication skills.  

What to expect?

• Assist in the development, improvement, and implementation of processes for a smooth end-to-end customer lifecycle.
• Assist with day-to-day activities supported by the Revenue Operations team.
• Be a thought leader and go-to expert on Rev Ops resources and tools.
• Drive increased reporting and process automation where possible
• Help to develop and implement effective cross-functional processes.
• Keep Revenue Operations & Field Organization documentation up-to-date and relevant.
• Translate business requirements into efficient processes and is excellent at delivering projects successfully
• Work directly with key Field leaders on critical strategic, organizational, and operational projects designed to increase revenue, productivity, and operational efficiency.

What you need to be successful

• You have 3+ years in a revenue operations role with experience in executing project and change management
• Deep sales process and methodology experience and expertise
• Strong analytical and process definition skills
• You have a track record of implementing end-to-end processes with measurable results
• You are strongly proficient in Salesforce and have vast experience in other integrated SaaS tools (ie, Marketo, Salesloft, MadKudu, Clearbit, LeanData, Drift, Segment, etc.)
• You are proficient in SQL, Looker, or other Business Intelligence tools
• You are detail-oriented and understand how one change might affect other processes downstream
• You have a growth mindset, bold ideas, and a know-how attitude to get things done
• BS/BA in related field

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
• We valueWork-Life balanceandYou Time!A generous amount of paid time off, including vacation days, education days, and volunteer days
• Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
• Use your personal education budget to improve your skills and grow in your career. Join a free German class or one of our many internal learning initiatives!
• Use your physical fitness budget to get away from your desk and support your physical wellness
• Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
• Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!

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