Full-Time
Telco Sales Agent
Closing Team
Updated on 9/4/2026
Bionic Services
501-1,000 employees
Tech-enabled SME procurement and switching
No salary listed
London, UK
In Person
The role is based at the London Liverpool Street office.
 Sales & Account Management (1) |
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- At least 2 years of connectivity experience.
- Ability to handle objections, build rapport quickly, and convert customer interest into action.
- A consultative, value-first approach to selling.
- Skills in negotiation, pitching, and overcoming objections.
- Excellent verbal, written, and listening communication skills.
- Ability to build rapport with people from diverse backgrounds and industries.
- Ability to perform under pressure while remaining resilient and confident.
- Reliability, punctuality, and full engagement in the role.
- Willingness to receive feedback, coaching, and ongoing personal development.
- Receive and close warm, qualified leads from the web sales team in real time.
- Understand customer needs and match them with tailored telecommunications solutions.
- Search, present, and recommend suitable energy contracts.
- Build strong customer relationships and act as a trusted energy advisor.
- Follow up at agreed times to maintain engagement and move deals forward.
- Meet and exceed daily, weekly, and monthly sales targets and key performance indicators.
- Cross-sell additional services such as broadband, water, and insurance.
- A target-driven, self-motivated approach and eagerness to exceed goals.
- Ability to contribute to a positive, high-performing sales-floor team culture.
- Ability to work effectively in a lively, energetic environment.
Bionic operates a tech-enabled brokerage and comparison platform for UK SMEs to source and switch essential services such as energy, insurance, connectivity, and finance. Its platform combines online comparison tools with human guidance, giving access to a vetted panel of suppliers and handling switch management and renewals, with revenue from commissions included in customers’ prices. It differentiates itself by pairing technology with advisory support and offering a broad, often exclusive deals panel, supported by growth through acquisitions. Its goal is to help small and medium-sized businesses lower costs and simplify obtaining essential services.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
2007
Get referred to Bionic Services
See people who can refer or advise you
Simplify's Take
What believers are saying
- Utility Bidder expands reach immediately after the April 2026 acquisition.
- Bionic's September 2026 website remains live, with active quoting across business energy.
- OMERS-backed ownership funds continued M&A and technology investment after the February 2023 close.
What critics are saying
- Commission-based brokerage depends on supplier relationships and pricing spreads, squeezing margins quickly.
- Acquisition integration from Utility Bidder and prior rollups can dilute service quality by 2027.
- If energy-switching volumes weaken, Bionic loses its highest-frequency lead engine and cross-sell flywheel.
What makes Bionic Services unique
- Bionic bundles energy, insurance, finance, and connectivity for UK SMEs.
- Paul Galligan joined in 2018, bringing Compare the Market comparison-market expertise.
- The April 2026 Utility Bidder deal added 30,000 SME customers and sub-broker channels.
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Benefits
Health Insurance
Vision Insurance
Mental Health Support
Paid Vacation
Parental Leave
Growth & Insights and Company News
6 month growth
↑ 15%1 year growth
↑ 15%2 year growth
↑ 15%Bionic buys Utility Bidder for undisclosed fee. Deal comes as part of wider expansion into the SME market Bionic Group has acquired energy broker Utility Bidder as it pushes to scale its platform for small business services. Utility Bidder serves more than 30,000 UK SMEs providing energy procurement and brokerage support helping firms navigate complex contracts and pricing decisions. The deal brings additional scale to Bionic while adding new routes to market including Utility Bidder's sub-broker channel. Bionic has spent recent years building out its platform investing in technology supplier relationships and customer experience to create a broader offer for small businesses. The acquisition strengthens its position in the SME energy market at a time when firms are under pressure from volatile costs and need clearer support. Paul Galligan chief executive of Bionic Group said: "Utility Bidder has built an excellent reputation in the market and we believe this combination will help to further expand our scale in the SME energy market and strengthen our ability to support even more of Britain's small businesses." Simon Drakeford chief executive of Utility Bidder said: "Joining Bionic Group represents an exciting opportunity for us to benefit from greater scale and investment in technology which will allow us to build a broader and stronger platform for our SME customers."
Bionic Group acquires Utility Bidder. Published April 13th 2026. Bionic Group, the leading platform for small business essentials, today announced the acquisition of Utility Bidder. This marks another important step in its ambition to make life radically easier for small business owners. Utility Bidder is a leading energy broker, offering energy procurement services to UK SMEs. The business serves more than 30,000 customers and has built a strong reputation in the market, underpinned by integrity, championing transparency, and supporting businesses through complex energy decisions. Over recent years, Bionic has invested significantly in building a scalable platform, including enhancing its technology, deepening supplier relationships, and strengthening its customer experience. The acquisition strengthens Bionic Group's ability to support SMEs by adding greater scale whilst also adding complementary capabilities and new routes to market such as Utility Bidder's sub-broker channel. Paul Galligan, CEO of Bionic Group, said: "We're pleased to welcome Utility Bidder to the Bionic Group. This acquisition marks an important milestone in our ambition to build the leading platform for small business essentials. Utility Bidder has built an excellent reputation in the market, and we believe this combination will help to further expand our scale in the SME energy market and strengthen our ability to support even more of Britain's small businesses." Simon Drakeford, CEO of Utility Bidder, said: "We have built a successful business by focusing on the needs of Britain's small businesses and delivering high standards of service. Bionic Group shares these values and joining them represents an exciting opportunity for us to benefit from greater scale and investment in technology which will allow us to build a broader and stronger platform for our SME customers. We're excited about what we can achieve together." Notes to editors For further information, please contact: About Bionic Group Bionic Group helps small businesses with their essential business services, supporting them with products and services that make running a business simpler, faster and easier. It is the leading platform for small business essentials, with the purpose 'to make life radically easier for small business owners. About Utility Bidder Utility Bidder is an energy consultancy business serving Britain's small businesses. It has built a strong reputation in the sector through its focus on integrity, transparency, and high standards of customer service.
Christmas 2024 is shaping up to be the biggest yet for online shopping, with spending expected to reach £28 billion during the ‘Golden Quarter’ (November to January), which represents a £1.1 billion increase compared to last year’s sales. As businesses and consumers prepare for the festive rush, ensuring smooth and secure deliveries is more important than ever. To help both businesses and shoppers navigate the challenges of this busy period, the insurance team at Bionic have revealed some tips to avoid delivery disappointments during the festive season.Common risks for businesses and shoppersLost or delayed packages. UK-based businesses said that they had lost an average of 11% of shipments in the last year due to ongoing supply chain disruptions.If parcels are lost or don’t arrive on time, it can not only cause financial losses, but can lead to customer dissatisfaction – which during the festive season is especially damaging as it can result in negative reviews, loss of repeat business, and a tarnished reputation during the busiest shopping period of the year.Damaged goods in transitAs to be expected, there will be enormous delivery volumes during Christmas, which increases the risk of goods being mishandled, particularly fragile or high-value items. This can be frustrating for customers who are expecting their gifts to arrive in perfect condition, and for businesses, it can mean costly replacements and damage to their reputation. Increased risk of fraud during online transactionsCases of online fraud often spike during the festive season, with scams targeting businesses and shoppers through phishing or fraudulent payments. It was reported that UK shoppers lost £11.5 million to fraudsters during last year’s festive period.The risk of these scams means that you could end up never receiving what you’ve appeared to order and pay for, leaving you out of pocket and frustrated
CrowdStrike is moving deeper into application security with its agreement to acquire Bionic, provider of ASPM technology that proactively scans software in production for vulnerabilities.
Following a soft pilot with EDF, Bionic has successfully rolled out a contract extension solution to help customers extend their business energy contracts at a lower, affordable rate.