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Principal Consultant – Customer Success
Posted on 6/20/2022
San Jose, CA, USA
Experience Level
Desired Skills
Microsoft Azure
  • Employer will accept a Bachelor degree in Computer Science, Computer Engineering, or a related field plus 5 years of related experience
  • Position also requires 3 years of experience in technical support capacity for products or enterprise solutions
  • 3 years of Prior software development experience with Microsoft Technologies like .NET Framework, SQL Server, etc. (Creating and designing databases, Data mapping, Store proc, Indexes, triggers, cursor etc.)
  • 2 years of experience in the following: using, implementing, and supporting the contracting process within Tech companies; Pre-sales, implementation, support or product management roles at other contract software vendors or consulting firms; Microsoft Azure Cloud; and Interfacing between various ERP products like SAP, SFDC, and CRM
  • Requires 1 year of experience using #C, MS SQL Server (Creating, designing database, Data mapping, Store proc, Indexes, triggers, cursor, etc.)

1,001-5,000 employees

Contract management software
Company Overview
Icertis wants to be the contract intelligence platform of the world. With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs.
Company Values
  • Fairness - As a company we strive to be equitable and fair-minded – continually asking how we would like to be treated if we were in the other person’s shoes. We don’t play favorites or have double standards when working with our customers, partners and vendors, and we view every interaction through the lens of: 'What is a mutually fair outcome?'
  • Openness - The default setting at Icertis is to share information freely – and be open to feedback from anyone in the organization. And when someone asks managers a question, they can expect an open and honest response.
  • Respect - We strive to be an organization where everyone is treated with respect and every voice is heard. We assume positive intent in our interactions and regard everyone’s feedback and contributions as valuable. We embrace and celebrate diversity and know that only by doing so, can we be the best at what we do.
  • Teamwork - Every Icertian who is considered a top performer must also be a team player. We know that success is the result of hard work from people across the organization, and we go out of our way to recognize the teams that make individuals successful.
  • Execution - Execution is in our blood. We hold ourselves accountable to deliver for our customers each and every day. To guide us we have a mantra: “Focus, Follow up, Follow through – Fast!” We set our sights on a goal, hold ourselves accountable for success, and see it through to the end, quickly.