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Administrative Assistant
Posted on 12/20/2022
Phoenix, AZ, USA
Experience Level
Desired Skills
  • Welcoming patients to the practice, communicating their arrival to the team, and managing patient visit expectations
  • Receiving incoming calls/messages and appropriately addressing or triaging phone requests including requests for appointments, form completion, and medication refills
  • Initiating outbound administrative requests, by phone and in writing, such as medical record requests and specialty appointment booking
  • Sorting and triaging of incoming mail and faxes, including scanning and appropriate e-filing
  • Providing information and office tours for patients interested in joining the practice
  • Assisting the Care Team Manager with the management of office and medical supplies, as needed
  • Experience in a service business required
  • Fluency in Spanish strongly preferred
  • Tech savviness and familiarity with Apple a plus but not required
  • Must demonstrate excellent interpersonal communication skills both in-person and by phone
  • Must have the ability to work well both as a member of a team and independently
  • Must have exceptional organizational, problem-solving and time management skills and must be able to appropriately prioritize responsibilities
  • Supporting the Patient Enrollment team by asking patients if they want to refer friends and family to Iora
  • Must be open-minded, non-judgmental and compassionate
  • Must be flexible and comfortable with ambiguity, eager to work in a dynamic environment and willing to learn new skills
One Medical

1,001-5,000 employees

Primary care quality, experience, and technology.
Company Overview
One Medical is a membership-based primary care platform with seamless digital health and inviting in-office care, convenient to where people work, shop, live and click. Their vision is to delight millions of members with better health and better care while reducing the total cost of care. Their mission is to transform health care for all through their human-centered, technology-powered model. They are disrupting health care from within the existing ecosystem by simultaneously addressing the frustrations and unmet needs of key stakeholders, which include consumers, employers, providers, and health networks.
  • Paid sabbatical for your 5th and 10th year
  • Paid health, vision, and dental insurance
  • PTO cash out program lets you get cash for up to 40 accrued PTO hours each year
  • Free One Medical memberships for you and three friends or family members
  • Pre-tax commuter benefits
  • Paid maternity and paternity leave at 100% of your base salary
  • Credit towards childcare