Full-Time

Associate Personal Banker

Updated on 8/1/2026

Deadline 8/11/26
Wells Fargo

Wells Fargo

10,001+ employees

Nationwide banking and financial services

No salary listed

No H1B Sponsorship

Prineville, OR, USA + 2 more

More locations: Bend, OR, USA | Redmond, OR, USA

In Person

Travel is required 100% of the time within the assigned geography, and the schedule includes Saturdays.

Category
Finance & Banking (1)
Required Skills
CRM
Risk Management
Customer Service

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Requirements
  • At least six months of customer interaction experience, or equivalent experience demonstrated through work experience, training, military experience, or education.
  • Ability to travel 100% of the time within the assigned geography and commute to assigned branch locations for the duration of the assignment, with travel expectations aligned to company policy.
  • Ability to work a schedule that includes Saturdays.
  • SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
  • Loan Originators must meet Loan Originator and Consumer Financial Protection Bureau requirements and comply with Wells Fargo policies concerning financial responsibility, character, fitness, and criminal background.
  • A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply.
  • Visa sponsorship is not available for this position.
Responsibilities
  • Provide personalized banking support across multiple branch locations within an assigned geographic area, covering banker and teller absences and temporarily filling open positions as needed.
  • Adapt to new branch environments, teams, and customer needs while maintaining consistent service quality and adherence to bank standards.
  • Build customer relationships through proactive conversations that support financial well-being and deepen engagement.
  • Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions.
  • Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals.
  • Support everyday banking needs, including account openings, service requests, and credit applications.
  • Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards.
  • Use and adopt digital tools and technologies to enhance the customer experience and support evolving banking needs.
  • Deliver accurate, compliant service while exercising sound judgment within defined risk controls.
  • Collaborate with branch teammates to coordinate handoffs to licensed bankers or other specialists, ensuring customers are connected to the appropriate expertise.
  • Support branch operations by flexing between cash handling and customer banking activities, with an emphasis on account openings and ongoing account support.
Desired Qualifications
  • Prior experience in financial services or a highly regulated customer-facing role, demonstrating comfort with structured processes, accuracy, and service expectations.
  • Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
  • Comfort initiating outreach through calls, emails, or other channels to strengthen relationships and identify opportunities to support customer needs.
  • Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems and guide customers in adopting capabilities that enhance their banking experience.
  • Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed.
  • Proven ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience.
  • Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns.

Wells Fargo provides banking, investment, and payment services to individuals, businesses, and institutions. Its products include checking and savings accounts, loans, credit cards, wealth management, and payments, accessible through branches, online and mobile platforms, and full payment rails. The company combines a wide national footprint with a long history and a business model that integrates banking, investment, and payments, supported by a large network of branches and ATMs. Its goal is to help customers manage money, grow wealth, and move funds safely and reliably.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Francisco, California

Founded

1851

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Simplify Jobs

Simplify's Take

What believers are saying

  • Net income surged 17% to $6.41 billion in Q2 2026 due to higher interest income and trading gains.
  • The Fed lifted the $1.95 trillion asset cap in mid-2025, enabling expansion against Big Four peers.
  • AI-driven productivity gains and tech-sector lending support resilient 2026 earnings growth under CEO Charlie Scharf.

What critics are saying

  • OCC enforcement bars expansion into high-risk money laundering areas for 3–6 months, capping 60–80% of high-margin revenue.
  • The $3.7 billion CFPB auto-loan settlement in January 2026 signals persistent regulatory distrust and follow-on penalties.
  • Failure to fix systemic misconduct could trigger renewed Fed asset cap in 12–24 months, threatening long-term viability.

What makes Wells Fargo unique

  • Wells Fargo leverages the largest U.S. deposit base and top-three franchise positions across core banking segments.
  • The bank emphasizes operational excellence and risk remediation over aggressive cross-selling to rebuild trust after scandals.
  • Its hybrid model combines physical branches, digital self-service, and relationship-led sales for broad customer reach.

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Benefits

Health Insurance

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Parental Leave

Disability Insurance

Life Insurance

Tuition Reimbursement

Commuter Benefits

Adoption Assistance

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