Full-Time

Medical Assistant

Updated on 8/1/2026

GoHealth Urgent Care

GoHealth Urgent Care

1,001-5,000 employees

Joint-venture urgent care platform with systems

Compensation Overview

$17 - $23/hr

+ $2,000 sign-on bonus + Monthly incentive pay

Moon Twp, PA, USA

In Person

Category
Medical, Clinical & Veterinary (1)
Required Skills
Word/Pages/Docs
Quality Assurance (QA)
Vital Signs
Basic Life Support (BLS)
Excel/Numbers/Sheets

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Requirements
  • A high school diploma or equivalent is required.
  • At least 1 year of experience working as a Medical Assistant in a hospital, primary care, emergency department, or urgent care setting is required, unless an accepted Medical Assistant certification or alternative clinical qualification is held.
  • One of the following Medical Assistant certifications is required at hire or within 12 months: Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, National Certified Medical Assistant, or Nationally Registered Certified Medical Assistant.
  • Alternatively, the candidate may be a graduate of an accredited school of nursing and hold an LPN or LVN license, or hold Emergency Medical Technician or Paramedic certification.
  • CPOE certification is required within 2 weeks of hire if Medical Assistant certification is not obtained at hire.
  • Basic Life Support certification is required at hire through the American Red Cross or American Heart Association.
  • The role requires basic Medical Assistant knowledge, quick typing, basic computer knowledge, and proficiency in Microsoft Word and Excel.
  • The candidate must be able to perform varied tasks using experience and judgment, participate on a team, and accomplish goals.
  • Written and verbal communication skills and the ability to interact with people fairly, respectfully, and sensitively toward cultural and social differences are required.
Responsibilities
  • Assist in the examination and treatment of patients under the direction of an urgent care provider.
  • Manage patient check-in and registration, including required paperwork, insurance documentation, and eligibility verification.
  • Interview patients, record medical histories and visit purposes, measure vital signs, and maintain patient charts and medical records.
  • Draw and collect blood samples and prepare specimens for laboratory analysis.
  • Prepare patients and treatment rooms for examinations.
  • Process co-pays and schedule patient appointments for assigned centers.
  • Coordinate provider referrals to assigned specialists.
  • Answer patient questions, keep patients informed of their status, and conduct courtesy callbacks for follow-up.
  • Inform technical staff of patient flow.
  • Conduct point-of-care testing such as flu, strep, urinalysis, electrocardiogram, and human chorionic gonadotropin testing, and provide patient information to providers.
  • Stock supplies, maintain examination rooms and reception areas, and complete order sheets to maintain inventory levels.
  • Check supply expiration dates and ensure providers have needed medical supplies.
  • Scan charts to patient files and maintain medical records.
  • Answer phone calls and collect and sort incoming and outgoing postal correspondence.
  • Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
  • Follow operating instructions to perform and document equipment controls and calibration, maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets.
  • Perform other duties as assigned.

GoHealth Urgent Care builds a network of urgent care centers through joint venture partnerships with established health systems to provide on-demand, walk-in medical care. It combines physical clinics with a digital front door, offering omnichannel access via virtual visits, online check-in, and real-time wait times, along with on-site services such as X-rays, labs, vaccinations, and physicals. The platform uses data analytics and AI to optimize location strategy and operations while delivering a seamless patient journey akin to ordering a ride. What sets GoHealth apart is its integration with health system partners, leveraging their clinical expertise and community presence to extend reach, improve access, and reduce costs. Its goal is to lower costs, enhance access to quality care, and improve patient experience by acting as the accessible entry point to the broader healthcare ecosystem for the communities it serves.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Menlo Park, California

Founded

2013

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Simplify Jobs

Simplify's Take

What believers are saying

  • Expanded from 200 to nearly 400 centers in three years, demonstrating rapid scaling capability.
  • Serves over 3 million patients annually with 90% same-day or next-day booking rates.
  • Strategic leadership additions including CFO, CMO, and regional presidents position company for sustained growth.

What critics are saying

  • Poor employee retention in Bay Area due to 1.5–2.2 star ratings versus UCSF Health competitors.
  • LA County health centers undercut pricing with extended hours and no-cost uninsured options.
  • Rapid expansion into 400 centers risks operational dilution and partner relationship strain.

What makes GoHealth Urgent Care unique

  • Deeply integrated joint venture model with 12 leading health systems nationwide.
  • Proprietary technology platform enabling seamless omnichannel patient experience across virtual and physical centers.
  • Data-driven operations using machine learning and custom AI models to optimize market strategy and center performance.

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Benefits

401(k) Retirement Plan

401(k) Company Match

Generous PTO: starting at208 hours annually

Flexible scheduling options

Medical, Dental, Vision & more

Growth & Insights and Company News

Headcount

6 month growth

18%

1 year growth

18%

2 year growth

18%
Modern Healthcare
Aug 21st, 2024
People on the Move

GoHealth Urgent Care, headquartered in Atlanta, named Drew Casselberry vice president of Revenue Cycle Performance and Partnerships.

Modern Healthcare
Aug 5th, 2024
People on the Move

GoHealth Urgent Care named clinical leader Betsy Koickel, M.D., as its next chief medical officer.

Modern Healthcare
May 1st, 2024
People on the Move

Manny Singh, a healthcare industry leader for more than 15 years, was named regional president of GoHealth Urgent Care.

Business Wire
Feb 15th, 2024
Experity Announces Recipients Of Limelight Awards At 2024 Urgent Care Connect Conference

MACHESNEY PARK, Ill.--(BUSINESS WIRE)--Experity, the national leader in on-demand healthcare solutions, announced the winners of the 2024 Limelight Awards at its Urgent Care Connect conference (UCC) in Austin, Texas. The third annual award program recognizes dynamic urgent care industry leaders who are dedicated to transforming the space and the communities they serve through innovative, impactful, patient-centric approaches to on-demand healthcare delivery. Winners were recognized during the annual conference hosted by Experity, the largest for the on-demand healthcare industry. UCC provides U.S. urgent care leaders and operators with a forum to discuss strategies, experiences, and ongoing challenges in the industry, with the goal of strengthening the healthcare ecosystem. “In our third year of hosting Urgent Care Connect and the Limelight Awards, we’re honored to recognize these influential, highly skilled urgent care leaders for continuing to positively impact their communities and the industry overall,” said David Stern, CEO, Experity

PR Newswire
Jan 8th, 2024
Gohealth Urgent Care Expands Leadership Team, Marks New Growth Era

Industry leader GoHealth to enhance connected care model, expand access to on-demand careATLANTA, Jan. 8, 2024 /PRNewswire/ -- GoHealth Urgent Care announced today a leadership team expansion to enable its next stage of growth. The company plans to launch new health system partnerships and open its 300th center in 2024, its 10th year."Our mission is to create a healthcare experience that is effortless, connected and personal, and we are determined to continue to deliver on that mission as we scale and grow," said Todd Latz, chief executive officer (CEO), GoHealth Urgent Care. "With these changes and additions to our executive team, we are tapping highly successful leaders to deepen our relationships with health system partners, maximize our financial growth and strengthen our essential human connections with our customers."Heading into its next phase of growth, the company augmented its executive team with two newly created roles that have been filled by current GoHealth executives, Tom Oram and Paula Blomquist. Their substantial experience with partner and customer success will immediately impact innovation and advancement in 2024 and beyond. GoHealth also added Brian Koppy, a seasoned finance executive, to the team in late 2023 as chief financial officer (CFO)