Previous experience in a medical billing office required
Computer, typing and calculator skills required
Must be able to work individually or on a team
PHI/Privacy Level HIPAA1; HIPAA compliance and privacy requirements
Responsibilities
Handle all phone calls and messages received specific to designated insurance area
Update registration screens when requested by patients or as necessary
Review and process all designated insurance vouchers received, rebilling charges not paid and processing adjustments as needed utilizing websites or telephone as necessary
Process all secondary billing as requested by patients or defined by procedure
Distribute incoming insurance mail received and respond to all audits, inquiries and additional information requests
Process corrections/adjustments as necessary to correct the patient's invoice
Process designated insurance reviews when requested to obtain additional payments on claims utilizing websites or telephone as necessary
Analyze and process front-end system edits for correct physician productivity and billing of claims
Analyze and process back-end system edits for correct registration and billing of claims
Analyze and process claims denied through clearinghouse
Investigate and process claims in the insurance work files and/or on the insurance reports
Must report all incidents to immediate Supervisor or Manager
Assist with special projects and assignments as directed
Must attend in-services and training relevant to position
Perform other job duties as assigned
Confidentiality required
Comply with the Springfield Clinic incident reporting policy and procedures
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy
Provide excellent customer service and adhere to SC Way customer service philosophy
Desired Qualifications
Working knowledge of medical terminology preferred
Working knowledge of CPT and ICD-9 coding preferred
The Insurance Reviewer II is responsible for completing assigned tasks involved in securing payment from third-party payors and reporting to management on observed trends and issues.
Job Relationships
Reports to the Insurance Review Supervisor
Principal Responsibilities
Handle all phone calls and messages received specific to designated insurance area.
Update registration screens when requested by patients or as necessary.
Review and process all designated insurance vouchers received, rebilling charges not paid and processing adjustments as needed utilizing websites or telephone as necessary.
Process all secondary billing as requested by patients or defined by procedure.
Distribute incoming insurance mail received and respond to all audits, inquiries and additional information requests.
Process corrections/adjustments as necessary to correct the patient's invoice.
Process designated insurance reviews when requested to obtain additional payments on claims utilizing websites or telephone as necessary.
Analyze and process front-end system edits for correct physician productivity and billing of claims.
Analyze and process back-end system edits for correct registration and billing of claims.
Analyze and process claims denied through clearinghouse.
Investigate and process claims in the insurance work files and/or on the insurance reports.
Must report all incidents to immediate Supervisor or Manager.
Assist with special projects and assignments as directed.
Must attend in-services and training relevant to position.
Perform other job duties as assigned.
Confidentiality required.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to SC Way customer service philosophy.
Education/Experience
High School graduate or GED required.
Previous experience in a medical billing office required.
Knowledge, Skills and Abilities
Working knowledge of medical terminology preferred.
Working knowledge of CPT and ICD-9 coding preferred.
Computer, typing and calculator skills required.
Must be able to work individually or on a team.
Working Environment
Office environment, sitting for long periods