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Full-Time

Office Administration Specialist

Posted on 7/8/2024

Wellist

Wellist

11-50 employees

Personalized patient support and navigation tools

Data & Analytics
Hardware
Healthcare
Consumer Goods

Entry

Boston, MA, USA

Category
Administrative & Executive Assistance
Administrative Support
Required Skills
Communications
Greenhouse (ATS)
PowerPoint/Keynote/Slides
Requirements
  • Proven experience as an administrative assistant, virtual assistant, or office admin assistant role.
  • Proficient in MS Office (Word, Excel, Outlook, PowerPoint) and office management software (e.g., MS Teams, Slack). Experience with Applicant Tracking Systems (e.g., Greenhouse) is a plus.
  • Excellent organizational and time management skills, with the ability to adapt and prioritize tasks.
  • Strong written and verbal communication skills.
  • Ability to work independently and proactively ask questions when clarification is required.
  • Attention to detail and problem-solving skills.
  • Ability to adapt to new software and technologies quickly.
Responsibilities
  • Perform data entry and data comparison/audit with high degree of accuracy.
  • Completion of Expense reports utilizing Expensify.
  • Order office supplies and maintain inventory levels, ensuring cost-effectiveness.
  • Support HR activities such as sourcing candidates and technology setup for new employees
  • Answer inbound user and general community calls, as needed.
  • Build database of qualified prospects by identifying stakeholders on LinkedIn and online.
  • Provide general administrative support to ensure efficient operation of the office.

Wellist improves patient experiences and health outcomes by offering personalized support tools for hospitals and healthcare systems. Its main product, the Consumer Navigation Program, helps patients, families, and caregivers access tailored resources and support services, including hospital-specific information and community-based assistance. This program is designed to meet the unique needs of different patient populations. Wellist partners with healthcare providers to integrate its navigation tools into their systems, enhancing patient satisfaction and health outcomes, which also boosts the providers' brand image. Unlike many competitors, Wellist employs an omni-channel approach, utilizing digital platforms, phone support, and in-person assistance to ensure patients can access help in the most convenient way. The goal of Wellist is to enhance patient care and satisfaction, ultimately improving the overall experience for patients within the healthcare system.

Company Stage

Series B

Total Funding

$19.1M

Headquarters

Boston, Massachusetts

Founded

2013

Growth & Insights
Headcount

6 month growth

18%

1 year growth

30%

2 year growth

13%
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Simplify's Take

What believers are saying

  • Collaborations like the one with CoPatient can expand Wellist's service offerings and enhance its value proposition to healthcare providers.
  • The integration of Wellist's navigation tools into healthcare systems can lead to improved patient satisfaction and health outcomes, strengthening client relationships and driving revenue growth.
  • Wellist's personalized and culturally relevant support tools can significantly enhance the brand perception of its healthcare clients, making it a valuable partner in a competitive market.

What critics are saying

  • The reliance on healthcare providers for revenue means that any changes in healthcare policies or provider budgets could impact Wellist's financial stability.
  • The competitive landscape in healthcare technology is intense, requiring continuous innovation and adaptation to maintain a competitive edge.

What makes Wellist unique

  • Wellist's hyperlocal approach tailors support services to the specific cultural and community needs of different patient populations, setting it apart from more generalized healthcare solutions.
  • The omni-channel strategy ensures that patients can access support through various methods, enhancing convenience and engagement compared to competitors who may rely on a single mode of communication.
  • By focusing on non-clinical support services, Wellist fills a unique niche in the healthcare sector, complementing clinical care and improving overall patient satisfaction.
INACTIVE