RESPONSIBILITIES

• Assist PCM with all functions associated with the oversight of provisioning center 
• Oversee and provide warm reception for all staff and visitors 
• Coordinate with Inventory Control Specialist and perform routine inspections to maintain accurate inventory 
• Manage and supervise the activities of staff, and make recommendations or decisions regarding hiring, discipline, termination, or advancement of employees 
• Train staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all products, and best practices for personnel 
• Communicate any customer incidents or complaints to the PCM 
• Assist in ensuring the provisioning center’s compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices and company policies
• Strive for customer satisfaction in all respects and ensure a customer friendly environment 
• Maintain and continuously update standard operating procedures, as directed 
• Other duties as assigned   

QUALIFICATIONS

• Must be 21 years or older and be able to pass a background check 
• Bachelor’s degree preferred 
• 3+ Years of Assistant Management experience in a retail environment required 
• 3+ Years Merchandising experience in a retail environment required 
• 3+ Years’ Experience working in a licensed Cannabis distribution/provisioning center
• Strong knowledge of retail sales and POS systems required 
• Excellent customer service, interpersonal and communication skills 
• Ability to multitask in a fast-paced environment 
• Highly organized, detail-oriented, dependable and able to work well both alone and with others 
• Strong communication skills, both verbal and written 
• Employee needs to be able to walk, sit, stand, crouch and reach throughout the day; ability to life up to 25lbs