Technical Engagement Manager @ HackerOne

INACTIVE

Full-Time

Technical Engagement Manager

Posted on 2/18/2023

HackerOne

1,001-5,000 employees

Human-powered cybersecurity with AI-enhanced vulnerability detection

Data & Analytics

Cybersecurity

Mid

Canada + 1 more

Requirements

4+ years of experience delivering penetration testing engagements in several core competency areas including web applications, mobile applications and networks
3+ years experience in a customer-facing role
Have a mature understanding of coverage and risk as an outcome of Pentesting as it relates to product security posture and business needs
Deep understanding of vulnerabilities, common attack vectors and how to resolve them
Demonstrated ability to translate complex technical concepts into language that is understood by non-technical audiences
Relevant offensive security certifications preferred (eg: OSCP, OSCE, CEH, CompTIA Security+)
You are keen on adopting best practices from the best in the world, while also relentlessly innovating to bring security into the modern, digital-first era
You believe “Because this is how we've always done it” may just be one of the most dangerous phrases in existence
HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment

Responsibilities

Plan and run multiple complex Pentest and Challenge engagements across various customers, coordinating with both customers and the H1 Pentester Community
Help customers scope out large and complex Pentest engagements
Develop test plans for H1 Pentest programs and H1 Challenges that align with customer goals and drive desired outcomes and results
Maintain existing and develop new testing methodologies across various different types of attack surface
Represent HackerOne's Assessment delivery process and methodology to our customers' business leaders and executives
Expectation setting and clear communication with key stakeholders both internally and in our customer organizations
Work with the H1 Community team to schedule and staff each engagement with the best-suited Pentesters
Collect and organize assessment scope and documentation, confirm access to assets and working credentials for the Pentesters in advance of Pentest launch
Work alongside many great Lead Pentesters from our global Pentester Community
Collaborate Pentesters during testing to ensure full coverage of the defined scope, provide support and testing updates to customers, and handle any escalations that may come up during the engagement
Ensuring quality & technical accuracy for all customer deliverables produced during an engagement
Drive on-time and satisfactory delivery of each engagement
Present technical findings and vulnerability details to our customers' business stakeholders during Pentest and Challenge wrap-up calls
Active SME contribution in bringing new Assessment types to market

Desired Qualifications

Contributions to the security community such as research, public CVEs, bug-bounty recognitions, blogs, etc. is a plus

HackerOne is looking for a Technical Engagement Manager to join our team and help some of our largest customers run their hacker-powered vulnerability assessment and penetration testing programs! This is a perfect role for someone who deeply understands the penetration testing process, has knowledge of common security vulnerabilities, and enjoys working with customers to improve their security posture while engaging daily with our global community of hackers. As a Technical Engagement Manager, you own the technical delivery and implementation of all penetration testing and vulnerability assessment products. You will work closely with customers large and small to scope, plan, schedule, and report on penetration testing projects.

This is a technical delivery role inside the Customer Success department and reports directly into the Head of Security Assessments. The job can be performed remotely from anywhere in the United States or Canada.

Your Journey at HackerOne

Plan and run multiple complex Pentest and Challenge engagements across various customers, coordinating with both customers and the H1 Pentester Community
Help customers scope out large and complex Pentest engagements
Develop test plans for H1 Pentest programs and H1 Challenges that align with customer goals and drive desired outcomes and results
Maintain existing and develop new testing methodologies across various different types of attack surface
Represent HackerOne’s Assessment delivery process and methodology to our customers’ business leaders and executives
Expectation setting and clear communication with key stakeholders both internally and in our customer organizations
Work with the H1 Community team to schedule and staff each engagement with the best-suited Pentesters
Collect and organize assessment scope and documentation, confirm access to assets and working credentials for the Pentesters in advance of Pentest launch
Work alongside many great Lead Pentesters from our global Pentester Community
Collaborate Pentesters during testing to ensure full coverage of the defined scope, provide support and testing updates to customers, and handle any escalations that may come up during the engagement
Ensuring quality & technical accuracy for all customer deliverables produced during an engagement
Drive on-time and satisfactory delivery of each engagement
Present technical findings and vulnerability details to our customers’ business stakeholders during Pentest and Challenge wrap-up calls
Active SME contribution in bringing new Assessment types to market

Who You Are

4+ years of experience delivering penetration testing engagements in several core competency areas including web applications, mobile applications and networks
3+ years experience in a customer-facing role
Have a mature understanding of coverage and risk as an outcome of Pentesting as it relates to product security posture and business needs
Deep understanding of vulnerabilities, common attack vectors and how to resolve them
Demonstrated ability to translate complex technical concepts into language that is understood by non-technical audiences
Relevant offensive security certifications preferred (eg: OSCP, OSCE, CEH, CompTIA Security+)
Contributions to the security community such as research, public CVEs, bug-bounty recognitions, blogs, etc. is a plus
You are keen on adopting best practices from the best in the world, while also relentlessly innovating to bring security into the modern, digital-first era
You believe “Because this is how we’ve always done it” may just be one of the most dangerous phrases in existence
HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment

Employment at HackerOne is contingent on a background check.

Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

What We Do

HackerOne closes the security gap between what organizations own and what they can protect. HackerOne’s AttackResistance Management blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to find and close gaps in the ever-evolving digital attack surface. This approach enables organizations to transform their business while staying ahead of threats. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. In 2021, HackerOne was named as a ‘brand that matters’ by Fast Company.

HackerOne is Digital First

Our work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.

#LI-Remote

#LI-EG1

HackerOne

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Website

View Company Profile

HackerOne stands out as a global leader in human-powered security, utilizing a unique blend of human ingenuity and artificial intelligence to identify and address critical security flaws. The company's culture fosters collaboration and innovation, as seen in their elite community of ethical hackers who work together to ensure the highest level of security for a diverse range of clients, including major brands and government agencies. With a proven track record in finding and fixing more vulnerabilities than any other vendor, and a commitment to real-time problem-solving as evidenced by their pentesting process, HackerOne offers a competitive advantage in the cybersecurity industry.

Company Stage

Series E

Total Funding

$159.4M

Headquarters

San Francisco, California

Founded

2012

Growth & Insights

Headcount

6 month growth

↑ 7%

1 year growth

↑ 24%

2 year growth

↑ 58%

INACTIVE