WHAT YOU’LL DO

• Review patient claims for accuracy and completeness and proactively obtain any missing payer information for inclusion
• Appeal medical insurance claim denials in a timely manner
• Ensure compliance with procedures and coding guidelines
• Answer patient inquiries related to coverage denials and coding reviews for resubmissions as necessary.
• Communicate with clinical leadership and third-party billing company on issues regarding CPT & ICD-10 coding selections 

WHAT YOU’LL BRING

• Excellent verbal and written communication skills
• Outstanding organizational skills and attention to detail
• Superior time management skills with a proven ability to meet deadlines
• Knowledge of CPT and ICD-10 codes
• Ability to identify coding trends and areas of risk
• Proficient with Google Workspace, Microsoft Office Suite, or related software

EDUCATION & EXPERIENCE

• Associate degree in business, finance, health administration or a related field preferred
• Required - Certified Professional Coder (CPC)
• 2+ years of experience in a primary care clinic setting (preferred)
• Mental/behavioral health experience is a plus

WHAT WILL GIVE YOU AN EDGE

• Proven track record with other startups or VC funded companies 
• At least two years related experience required working in accounts receivable billing, or insurance, or as a customer service representative in a medical office, hospital, or call center environment