Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Oracle
Management Level
Manager
Job Description & Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
In Oracle human capital at PwC, you will specialise in providing consulting services for Oracle human capital management (HCM) applications. You will analyse client requirements, implement HCM software solutions, and provide training and support for seamless integration and utilisation of Oracle HCM applications. Working in this area, you will enable clients to optimise their human resources processes, enhance talent management, and achieve their strategic objectives.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Oracle Fusion HCM Recruiting, Core HR, Talent Management
Educational Qualification
BE / B Tech / ME / M Tech / MBA / B.SC / B.Com / BBA
10 ~ 16 year of experience of Oracle Fusion Cloud Applications
Should have completed minimum Three end-to-end implementations in Recruiting, Core HR, Talent Management
Proficient in overseeing a support ticketing queue with multiple open items, demonstrating strong written and oral communication skills;
Capable of leading client status meetings and extracting relevant metrics;
Handles client relationships, enabling effective communication;
Offers functional and/or technical subject matter expertise;
Directs process redesign efforts;
Leads technical and test teams for the implementation of functionality;
Arrange change activities to enable business adoption and provides effective user training;
Manages the project lifecycle to enable timely project delivery;
Meets with stakeholders throughout the organization to confirm a thorough set of requirements, aligned to business objectives, gaining an understanding of current and future state business processes;
Provides in-depth knowledge of the Oracle application and evaluates the customer’s processes against the standard Salesforce functionality;
Experience in use of Oracle in a support/AMS environment;
Documents the business requirements which express what actions a solution should take and what outcome is expected;
Responsible for fixes and enhancements to the application to achieve the customer’s business requirements;
Has industry experience and understands challenges and risks when providing professional services and supporting vertical applications and localizations;
Analyze and understand business problems;
Model data and processes;
Conduct workshops and training sessions; and,
Plan and carry out system and user acceptance testing.
Familiar with and experienced in:
Core application functionality;
Implementation Methodology; and,
Application technology stack.
ITIL process knowledge/understanding is highly preferred.
Oracle Fusion Cloud Applications experience;
Should have completed minimum ONE end-to-end implementation support cycle in Fusion HCM, upgradation, lift and shift and support projects experience;
Experience in Oracle Cloud / Fusion HCM Functional Talent Management;
Experience on Goals, Performance, Talent Review, Succession Planning, Career Development and Learn modules;
Customizing templates (Talent Review, Talent Management, etc.);
Managing Workforce profiles, Defining goals, Worker Performances, Succession Plan, Talent pools and Talent Reviews;
Understanding on data flow between the modules of Talent Management;
Should be able to understand and articulate business requirements and propose solutions after performing appropriate due diligence;
Solid understanding of Enterprise configuration, Workforce Structures, FlexFields Security and Roles;
Experience in working with Oracle Support for various issue resolutions;
Hands on experience in Unit Testing and UAT of issues and collaborate with the business users to obtain sign-off;
Should be able to perform fit gap analysis;
Should create and maintain the configuration workbooks;
Experience in supporting period end closure activities;
Generate ad hoc reports to measure and to communicate the health of the applications;
Focus on reducing recurrence issues caused by the Oracle Fusion application;
Prepare process flows, data flow diagrams, requirement documents, user training and onboarding documents to support upcoming projects and enhancements;
Deliver and track the delivery of issue resolutions to meet the SLA’s and KPI’s;
Should have good communication, presentation, analytical and problem-solving skills;
Coordinate with team to close the client requests on time and within SLA;
Should be able to manage the HCM Track independently, interact with clients, conduct business requirement meetings and user training sessions;
High level of knowledge of other Fusion modules like Core HR, Absence Management, Compensation , Benefits & Payroll functionality is a plus;
Expertise in developing Fast formulas is preferred;
Expertise in developing OTBI/BI reports, and ;
Expertise to create HDL data load templates.
Managed Services - Application Evolution Services
At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Everyday we are motivated and passionate about making our clients’ better.
Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC’s Managed Services our client’sare able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment.
Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective.
As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Absence Management, Absence Management, Accepting Feedback, Active Listening, Analytical Thinking, Benefits Administration, Business Analysis, Business Process Improvement, Change Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Employee Engagement Strategies, Employee Engagement Surveys, Employee Relations Investigations, Human Capital Management, Human Resources (HR) Consulting, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Project Management, Human Resources (HR) Transformation, Human Resources Management (HRM) {+ 31 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date