Posting Date

10/21/24

Application Deadline

10/26/24

Pay Range

$59,280 - $90,000 Annually

Salary offers are based on the candidate’s equivalent experience and internal equity with other employees within the same job classification. This position is not eligible for overtime compensation.

Job Type

Unclassified

Department

Justice Courts

About the Position

Are you looking for a position that will take advantage of your attention to detail and knack for precision? Your skills may be an excellent resource for the Administrative Supervisor role with the Maricopa County Justice Courts!

As the Administrative Supervisor, you will work closely with the Operations division to prioritize and coordinate the daily work of a team of Justice Court Navigators, managing personnel-related activities, including hiring, terminations, performance management, and training. This position develops business requirements for technical enhancement projects that will positively impact operational effectiveness, and both work on and manage those projects to the conclusion. You will also work closely with functional business areas and court users to examine existing business models and workflows to troubleshoot, enhance, and provide specialized operational and technical support to the 26 Justice Courts.

With a specialized understanding of the business requirements, you will identify possible modifications and enhancements, analyze possible solutions, and make appropriate recommendations to achieve goals and objectives.

About Us

The Maricopa County Justice Courts, Arizona, is one of the nation’s largest, most innovative, and progressive Justice Courts. There are 26 Justice Courts in Maricopa County that provide professional judicial services to court users to obtain timely and economical justice within their community. We offer competitive salaries, excellent benefits, employee training, professional growth opportunities, and generous tuition reimbursement. We invite you to begin and advance your career with us as we continue on the path to providing exceptional and quality services to the citizens we serve.

Proud to Offer

• Perform work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including healthcare premium discounts

• Employee discounts for goods and services

• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1

• Learn more at Work With Us | Maricopa County, AZ

We Require

• Five years of progressively responsible administrative experience

• High school diploma or GED

• Other combinations of education and experience may be considered in substitution for the minimum qualifications

We Also Value

• Associate’s degree

• Experience as a lead or supervisor

• Experience with the Justice Courts

• Project management skills

Job Contributions

• Supervise assigned staff and manage personnel-related activities including hiring, terminations, performance management, and training

• Support the Justice Courts’ Operations Division programs and processes by completing and coordinating tasks related to enhancements according to the needs of each Justice Court, aligning business operations and strategic priorities, and providing training and support

• Combined with an advanced understanding of the business requirements, identify possible modifications and enhancements, analyze possible solutions, make appropriate recommendations to achieve goals and objectives, and implement modifications and enhancements

• Demonstrate continuous efforts to improve the effectiveness and efficiency of Justice Courts operations and technology to support court staff and judicial officers and improve customer service

• Resolve escalated, complex complaints and problems

• Recommend and implement changes and improvements to processes and procedures to ensure efficiency and effectiveness

• Consult with all levels of management, business operations, technical staff, and external vendors regarding business operations, technology enhancements, procurement, process improvements, electronic workflow solutions, strategic planning, and training and support.

• Track and analyze business unit trends and make appropriate recommendations that will positively impact the business unit and the Justice Courts

• Work with business and technical staff to document simple and complex process change requests and new functionality and coordinate implementation of changes

• Prepare expert documentation for business requirements, procurement and purchasing, process analysis results, process change requests, training guides, and desk operations guides based on roles and responsibilities

• Present information and recommendations in written reports and oral presentations; communicate concerns and meet milestone dates

• Function as a liaison between business and technology groups

• Collaborate with Justice Courts’ Administrators, Administrative staff, external vendors, Judicial Officers, and court staff to ensure goals and objectives are met

• Interpret and explain County and department rules, policies, and/or regulations pertaining to the area of assignment

Working Conditions

• The position is typically office or administrative work and is not substantially exposed to adverse environmental conditions

• Must have the ability to travel to and from various County locations utilizing personal or County-owned 

• Remote work available

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!