Clinical Operations Lead

WE MAKE HEALTHCARE AFFORDABLE FOR AMERICANS
Today, 112 million Americans have trouble paying for healthcare. Nearly 1 in 4 Americans have medical debt. Healthcare costs are skyrocketing, and patients are facing more of that financial burden. We started Milu Health to tackle this problem.

WHO WE ARE
Milu Health is an early stage startup focused on making healthcare affordable for Americans.

By connecting automatically to electronic health records (which was not possible at scale before this year) combined with other healthcare quality and claims data, we think we can change how employers and employees pay for healthcare and ultimately make high-quality medical care more affordable for patients.

Our tools comprise an operating system to reduce a patient’s personal healthcare spend -- from helping patients identify which high-quality and high-value doctors to go to for a procedure, to informing them about the most affordable prescription options for their medicines, to making sure their medical bills are correct.

We’re looking for the best people in the world to dig and build something great with us. It’s not going to be easy. There’s going to be twists and turns, successes and failures, and tons of learning. But we’re in this for the long haul and believe we can fundamentally change a broken system.

Our founding team has spent the last combined 10 years building data-based healthcare businesses. Milu is backed by leading investors including a16z, Box Group, Steve Pagliuca, 81 Collection, Starting Line VC, Hypothesis Ventures and others.

THE ROLE
We’re looking for a Clinical Operations Lead to join our team in our New York City or Evanston offices, or work remotely. You will be responsible for developing our processes, tools and approaching to identifying cost savings opportunities for patients and driving them all the way through implementation - meaning helping a human being get the care they need without breaking the bank. In this role, you’ll be responsible for building from the ground up, finding what’s broken and solving it, and then hiring team members to scale the processes you’ve built. You will be on the ground talking to patients, providers and administrators and you’ll be deep in the weeds of health plans and solutions to patient problems. You’ll set our processes, culture and build the core infrastructure in the earliest days of the company. It’s going to be a fun ride, let’s roll.


WHY WE’RE LOOKING FOR YOU

• You have an RN and experience working working empathetically with patients in a fast-paced environment
• You’ve built on that experience by working in healthcare technology, applying your clinical background to developing, implementing and scaling processes and teams
  
• You’re excited to work at a startup: things will change fast, we’ll learn quickly, build, iterate and evolve