Hostess

· Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere.

· Manage reservations and seating arrangements, optimizing the flow of guests in the dining area.

· Provide menus and information about specials, answering any questions guests may have.

· Monitor dining room activities, ensuring a smooth service experience.

· Assist in maintaining cleanliness and organization of the hostess station and dining area.

Our Ideal Hostess candidate will have:

· Excellent Communication Skills: Ability to greet and engage guests warmly, provide clear directions, and communicate effectively with both guests and team members.

· Friendly and Welcoming Attitude: A positive, outgoing personality to make guests feel comfortable and valued from the moment they arrive.

· Organizational Skills: Capable of managing reservations, coordinating seating arrangements, and keeping track of guest preferences efficiently.

· Professional Appearance: Presents themselves well, as the hostess is often the first point of contact for guests and represents the restaurant's image.

· Time Management: Ability to manage busy shifts, seat guests in a timely manner, and keep the flow of the restaurant running smoothly.

· Multitasking Ability: Can handle multiple responsibilities, such as answering phones, managing the waitlist, and assisting with guest inquiries, all while maintaining a calm demeanor.

· Team Player: Works well with other team members, including waitstaff and kitchen staff, to ensure a seamless dining experience for guests.

· Problem-Solving Skills: Capable of handling guest concerns or special requests with tact and efficiency, ensuring guest satisfaction.

· Knowledge of Reservation Systems: Familiarity with digital reservation platforms or willingness to learn to manage bookings and guest seating.

· Attention to Detail: Pays attention to guest needs, special requests, or dietary restrictions to ensure a personalized and thoughtful experience.

· Adaptability: Comfortable working in a fast-paced environment and able to adjust quickly to changes in guest flow or operational demands.

· Customer-Focused: Understands the importance of delivering excellent service and ensuring that guests leave with a positive impression of the restaurant.

· Multilingual Skills (preferred): Ability to communicate in multiple languages is a plus, especially in tourist-heavy or international locations.

· Calm Under Pressure: Maintains composure and professionalism during busy periods or stressful situations.

· Passion for Hospitality: A genuine interest in creating a welcoming atmosphere and enhancing the guest experience.

·  Work Experience: 2 Years

·  Degree: Professional / Technician

·  Languages: Spanish / English

·  Language Ability: High

·  Language Proficiency: Fluent

·  Time: Full Time

·  Position Worker Type: Seasonal     

·  Must have the legal right to work in Spain and have fluency in English and Spanish.

  
What we offer
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•    Complimentary Accommodation at other Four Seasons Hotels and Resort
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meals