Senior Claim Technical Specialist

Primary Details

Time Type: Full timeWorker Type: Employee

Senior Claim Technical Specialist - Cyber

• Location: USA – NY – New York
• Work Arrangement: Hybrid  
• The salary range for this role is:  $126,000 - $236,5000

The Opportunity

This role will oversee the examination, evaluation, and processing of complex cyber, privacy, and technology E&O Claims estimates and paid Claims values, ensuring adherence to policy terms and conditions in alignment with the QBE Claims Philosophy. The role also entails supporting the claims function in specific insurance classes to drive operational efficiency, efficient claims settlement, and fair resolution of claims disputes in line with company guidelines and philosophy.

Your New Role

• Manage a diverse portfolio of high severity claims, which includes conducting fact, liability and loss investigations, and interpreting insurance contracts
• Evaluate and negotiate the resolution of assigned claims in a timely manner, within appropriate authority and in accordance with applicable laws, regulations, statutes, best practices and Department of Insurance (DOI) compliance.
• Drive the highest level of customer care, responsiveness, and satisfaction when managing
  assigned claims to deliver superior claim outcomes.
• Collaborate with outside representative counsel to formulate litigation and resolution strategy ensuring
  achievement of desired outcome and effective litigation management strategies
• Directs and manage external advisors and vendors including legal service professionals,
  discovery vendors, data and security experts and forensic consultants.
• Analyze, develop and determine appropriate case reserves on all assigned claim files and
  recommend changes where necessary to ensure actuarial accuracy
• Represent QBE by participating in and attending industry seminars or authoring articles pertaining to cyber and Tech E&O subject matters
• Take ownership for personal development and career planning, and development of required
  skills, tools, techniques, and technology to continually add value to the organization.

Work Experience:

• Experience handling cyber and Technology E&O claims, including data breaches, ransomware, privacy class actions and software and hardware failures.

Preferred Work Experience includes:

• Presenting complex matters to senior claim and underwriting management and outlining going concerns of particular risk, and systemic risk presented by emerging claim scenarios.
• Advanced experience in diverse industry segments involving first party loss and/or litigation risk valuation.

Qualifications:

Necessary Qualifications include:

• Bachelor's Degree or equivalent combination of education and work experience.
• 5+ years relevant experience
   

Preferred Qualifications include:

• Postgraduate degree. JD Strongly Preferred.

Skills:

Adaptability, Claims Settlement, Commercial Acumen, Conflict Resolution, Critical Thinking, Customer Value Management, Insurance Claims Processing, Intentional collaboration, Managing performance, Mentorship, Personal Initiative, Project Delivery, Regulatory Compliance, Risk Management, Team Development

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.