Account Executive

Description

Position Title: MCC Account Executive

Function:

Revenue, Ticket Sales 

Status (E/NE, FT/PT): 

Exempt, Full-Time

Reports to:

Director, Ticket Sales

Summary

Are you looking to joining a team of go-getters dedicated to serving and uplifting the community? Join Detroit Pistons team and our mission!

As an Account Executive, you will sell a comprehensive array of Motor City Cruise ticket-related products, with a strong emphasis on Season ticket and Partial ticket plans for all venues. Other products can include premium, courtside, group, hospitality, individual ticket packages. The ideal candidate must be an ambitious, experienced sales professional who leads by example, establishes solid business relationships, maintains a professional demeanor, and maximizes opportunities to increase revenue potential. We value individuals that will reflect our core values and have a passion for the community.

What you’ll be doing :

• Responsible for the sales of new Full, Partial and  Group Outing ticket packages, to both the business and consumer sectors      for all Motor City Cruise and non-basketball related events
• Maintain business relationships with a pre-determined book of business for on-going renewal and upsell opportunities
• Meet and exceed established weekly, monthly and annual sales goals
• Implement and demonstrate outbound sales efforts by using the best sales and service practices, prospecting, networking, lead      generation, referral gathering, data capture and personal database      management
• Achieve at least an agreed upon number of outgoing phone calls per day with the purpose of creating business opportunities. Additionally, generate an agreed minimum number of weekly out of office as      well as in arena “face-to-face” meetings to create new business opportunities
• Provide a quality level of customer service to all  ticket buyers, regardless of level of purchase
• Continually craft and implement unique sales strategies, ideas and programs as a means of producing business      opportunities
• Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
• Participate and contribute to daily or weekly sales team meetings and training sessions
• Involvement in at least one specified networking group,  to assist in creating new sales opportunities

What we’re looking for:

• Four-year college degree and a minimum two years of      successful sales experience in any industry. An established network of      clients in the Detroit Metro area preferred, but not required.
• Proficient digital literacy including Microsoft Office      products (Word, Excel and Outlook) as well as the ability to learn and      master new software programs including the CRM platform (Salesforce) and      ticketing system (Ticketmaster Archtics) is essential.
• Must have the ability to navigate the arena in order to      visit clients during home games and escort potential customers on seat      tours, showing various seating options and facilities on both game days      and non-game days.
• Must be available to work flexible hours including      nights, weekends and holidays

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.