Senior Premium Auditor

SUMMARY/DESCRIPTION:

The position reports to the AVP – Premium Audit.  Conducts premium audits (both Physical & Virtual) for all lines of coverage across all business units of moderate to difficult complexity.  Handling of audit disputes received from insured/agents/brokers.  Ensures compliance and regulatory standards are maintained.  A desire to learn about all of the Arch specific business units and intricacies of these policies and the related exposures is expected.  Must possess the ability to read and interpret the coverages audited (Workers Compensation, General Liability, and Commercial Auto).  May be asked to mentor a less experienced auditor.

DUTIES AND RESPONSIBILITIES:

• Arranging premium audit appointments with insureds and/or brokers.
• Reading policies to determine exposure basis for each policy.
• Communicate with insureds, Program Administrators, agents/producers, and underwriters as required for the information necessary to complete accurate audits and securing that documentation from those parties.
• Perform examination of policyholders' payroll, accounting and financial records to insure accurate calculation of earned premium for customers.  Analyzes existing data, ISO rules, industry and statutory materials, and claims.
• Actively working in the NEXUS premium audit system to pick up and complete assigned audits.  As well as working in the Nexus Management tool to research issues, manage workloads and keep audit statuses up to date.
• Reviews changes in exposure such as alterations of the operations, products or services, additional or deleted classifications, new construction, additional locations, etc., and communicates this information to the underwriter.
• Direct interaction with Program Administrators, Brokers & Underwriting team to answer questions about the audit process or results.
• Responds to and resolves audit disputes and makes appropriate changes to revise audits as needed.  Compiles pertinent facts related to disputes, documents and communicates the results of the analysis, and prepares amended audits and submits for billing.
• Perform other premium audit related duties as required or requested by management.
• Special Projects as requested.
• Mentoring or training of less experienced auditors as needed.

KEY COMPETENCIES/TECHNICAL SKILLS:

• Minimum of 5 years prior premium audit experience;
• Collaborative and team oriented;
• Customer focused with attention to detail;
• Self-directed showing personal accountability and a sense of urgency;
• Strong communication and organizational skills;
• Ability to work independently;
• Current driving license with good driving record & ability to travel;
• Ability to multi-task and prioritize a heavy workload to meet agreed upon expectations;
• Strong computer skills including the Microsoft Office Suite (Word, Excel)

EDUCATION/EXPERIENCE:

• Bachelor’s degree preferred.  Concentration in Accounting, Finance or a related field is necessary. 
• 5-10 years of premium auditing experience at either an insurance carrier or a premium audit vendor.