Manager – Billing
Updated on 3/27/2024
MongoDB

5,001-10,000 employees

Modern, general-purpose database platform
Company Overview
MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data
Data & Analytics

Company Stage

Series F

Total Funding

$311M

Founded

2007

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

16%

1 year growth

26%

2 year growth

56%
Locations
Austin, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Salesforce
Excel/Numbers/Sheets
CategoriesNew
Operations & Logistics
Quality Control & Compliance
Supply Chain Management
Requirements
  • 7-10 years experience working in billing and order processing
  • 3-5 years leadership experience
  • Fast and accurate data entry skills
  • Strong teamwork and communication skills
  • Experience in high volume, fast-paced environment
  • Prior experience with Salesforce and NetSuite preferred
  • Intermediate to advanced Microsoft Excel skills
  • Familiar with legal agreements such as customer agreements and ordering documents
  • Ability to be flexible and adapt with a rapidly growing company
Responsibilities
  • Oversee and streamline billing processes
  • Hire, train, develop and supervise billing staff
  • Coordinate and update billing documentation
  • Oversee audit preparations
  • Complete monthly closing tasks
  • Become subject matter expert for billing
  • Review ordering documents
  • Monitor and respond to internal queries and escalations
  • Assist junior team members with escalations
  • Communicate order discrepancies/errors to sales and financial management
  • Prepares return authorizations and credit memo requests
  • Ad-hoc projects related to administration, operational and accounting needs
  • Some international and domestic travel