Private Credit and Solutions Manager

The Alternatives Product organization seeks a qualified leader with strong experience and interest in product development for Private Markets, including assessing and owning relationships with multiple external technology vendors and how they fit into our overall Private Markets ecosystem as well as interacting with prospects and clients to convey our position.  This role will report to the SVP responsible for our Private Credit & Solutions offering; and is responsible for contributing to the platform choices of our Private Markets offering (capabilities, services and platform).  The product offering includes front-office technology, traditional middle and back-office asset fund administration, and transfer agency.  The individual plays a key role in building and growing the platform, and in partnership, with the client facing, product, global delivery (operations), technology and Alpha teams.  The role is a key voice in our overall private markets product and in helping to strengthen State Street’s position in the industry. State Street is making a multi-year strategic investment in Private Markets.

The role reports to the SVP Global Head of Private Credit Product and will participate in establishing our strategy, capability gaps and development priorities.  The product and capabilities development work are expected to align with increasing our market share, closing product gaps to support client retention, client growth, and enhancing client experience. 

The successful candidate must be highly organized and be able to move seamlessly between multiple implementations and changing client requirements. The role will include assessing and implementing solutions not only for specific clients, but also as part of the overall private markets strategy that will be leveraged across Private Markets clients.

Responsibilities    

• In collaboration with the SVP of Private Credit & Solutions and client facing teams, assist in creating our technology, services and product strategy including competitive landscape, pricing and go-to market.
• Responsible for managing execution of development of new products, capabilities or services across the Private Markets asset classes, including partnering with other members of the Product team, Global Delivery, Technology and the Alpha team. 
• Gather and track client feedback/requests and incorporate in product development roadmap.

• Organize and conduct technology assessment and implementation project status meetings, including communicating status to internal, senior management and external stakeholders.
• Coordinate transition of developed capabilities into the Global Delivery and Charles River for Private Markets teams upon completing development work.
• Engage directly with Client and/or Vendor Proof of Concept Activities, including processing and creating training and/or assessment materials based on their engagement
• Oversee resources performing business analysis and requirements definition.
• Support annual planning and funding prioritization activities where required.
• Understand the firm’s strategic plans, business, process and architecture and apply that knowledge in the solution design and development phases.

Skills

• Demonstrate strong understanding of product development process, agile development and experience with asset servicing for Private Markets
• Demonstrate ability to lead development life cycle, complex projects or client engagements and translating needs to requirements to drive outcomes
• Demonstrate ability to “go deep” in operational nuance of Private Markets processing, understand and convey complex Private Markets concepts in a direct and easy to digest manner,
• Excellent project management, analytical and process transformation skills – ability to lead as well as roll up your sleeves as needed
• Strong organization, communication and interpersonal skills, written and oral, including interaction with senior stakeholders.
• Ability to organize, prioritize, balance key tasks and manage time effectively.
• Comfortable facilitating project working groups including internal and external stakeholders.

Experience

• Minimum of 10 years of experience in investment operations, client implementation and/or business analysis.
• Knowledge of or experience leading product development programs/processes related to the financial services industry is an advantage.
• Experience with designing new solutions by analyzing requirements, studying system capabilities, and writing specifications would be an advantage.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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