Administrative Support Manager

APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

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POSITION SPECIFICS​

The College of Education at Penn State is seeking an Administrative Support Manager to manage the operational activities of the Department of Education Policy Studies (EPS).

EPS includes graduate and undergraduate programs in educational leadership and policy and is committed to creating a more just and equitable education system for our local, national, and global communities.

The Administrative Support Manager will play a vital role in the mission of EPS by working closely with department leadership and faculty, advocating for staff in unit and college administrative leadership, and collaborating in the development and monitoring of the department budget.

Responsibilities include but are not limited to:

• Develop and manage departmental budgets; recommend funding strategies.

• Oversee daily function of the Department’s office; respond to and/or resolve faculty, staff, and student issues (involving Human Resources (HR) when necessary).

• Review and approve financial and HR transactions.

• Compile and analyze data for reports, grants, contracts, and programs.

• Lead strategic planning for operations including communications, finance, staffing, and technology.

• Liaise with internal offices and external agencies; represent the department in meetings and committees.

• Coordinate cross-departmental programs and course scheduling.

• Oversee logistical tasks related to HR functions and actions (e.g., entering Graduate Assistantship appointments, generating appointment letters, and managing terminations).

• Provide administrative support for faculty hiring and promotion/tenure committees.

• Act as facilities coordinator: manage office space assignments and moves; assess and procure office equipment and furniture.

The Administrative Support Manager will partner with the Department Head of Education Policy Studies (the manager of this role) to supervise the Department's administrative team.

This will involve hiring, training, coordinating work assignments, and evaluating the performance of direct reports, as well as recommending professional development and resolving employee relations issues (escalating to HR when necessary).

The Administrative Support Manager will also work with various software including Workday and the following which are specific to Penn State:

• LionPATH (student information system)

• SIMBA (System for Integrated Management, Budgeting and Accounting)

Qualifications:

• Excellent communication (verbal and written) and interpersonal skills

• Demonstrated attention to detail and accuracy

• Outstanding commitment to teamwork with a collaborative leadership style

• Driven to provide excellent customer service

Candidates must also have experience managing or maintaining budgets, including tracking overspending.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

Application Information: Applicants must submit a resume and cover letter.

Additional Information:

This position will report to the Department Head of Education Policy Studies.

The College of Education is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process.

BACKGROUND CHECKS/CLEARANCES

SALARY & BENEFITS

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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