Full-Time

Trust Operations Manager

Updated on 6/20/2024

DigiCert

DigiCert

1,001-5,000 employees

Provides digital trust and encryption services

Data & Analytics
Consulting
Venture Capital
Energy
Cybersecurity
Real Estate

Senior

Lehi, UT, USA

Required Skills
Communications
Customer Service
Requirements
  • 5+ years of experience in security operations or related field
  • Advanced knowledge of security operations design concepts and principles
  • Excellent written and verbal communication skills
  • Strong customer service orientation and interpersonal skills
  • Proficiency in performing in-depth log analysis
  • CISSP certification or willingness and ability to obtain it if not already completed
Responsibilities
  • Lead and manage a team of Trust Operations Analysts, providing guidance, training, and support
  • Oversee the analysis of security threats and incidents, ensuring timely and effective response and resolution
  • Manage and evaluate security alerts and detections, prioritizing actions based on risk assessment
  • Support Security Incident Response team by assisting in triage of potential incidents
  • Oversee the configuration, management, and maintenance of security-related software and systems
  • Stay abreast of emerging threats, vulnerabilities, and industry trends to inform strategy and decision-making
  • Evaluate new tools and technologies to improve operational efficiency and effectiveness
  • Participate in ongoing training and knowledge transfer with team members
  • Provide regular metrics, statistics, and reports to senior management on Trust Operations performance
  • Assess current practices and provide recommendations for continuous improvement
  • Ensure compliance with policies, standards, and regulatory requirements, providing audit support as needed
  • Set clear expectations for team members and provide ongoing feedback and performance evaluations
  • Other duties and responsibilities as assigned

DigiCert specializes in digital trust solutions, offering secure encryption and authentication technologies such as digital certificate management, IoT device security, and preparations for post-quantum cryptography. Their product range includes DigiCert® Trust Lifecycle Manager, DigiCert CertCentral® TLS Manager, DigiCert® IoT Trust Manager, and DigiCert® Software Trust Manager.

Company Stage

Private

Total Funding

N/A

Headquarters

Lehi, Utah

Founded

2003

Growth & Insights
Headcount

6 month growth

5%

1 year growth

5%

2 year growth

20%