Who we are

Cross River is a highly profitable fast-growing financial technology company recognized for the fourth year in a row by CB Insights as one of the 250 best global fintechs. Our comprehensive suite of innovative products powers financial solutions with a strong focus on regulatory compliance for our partners and their millions of consumers around the world.

We are on a mission to build the infrastructure that propels access, inclusion and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 5 consecutive years. The reason for this success is simple --- our nimble, adaptive, and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation in financial services and we invite collaborative and motivated high performers to join our rapidly expanding team.

What we’re looking for

The Infrastructure Engineer is responsible for the organization’s IT infrastructure, which may include hardware, software, servers, storage solutions, networks, or physical facilities. Additional responsibilities include automation, configuration management, troubleshooting complex issues, and assisting or overseeing deployment of projects.

Responsibilities:

• Automate repetitive tasks where possible, including, but not limited to existing procedures, system configuration, and application deployment.
• Manage and support infrastructure services for the bank.
• Continuous analysis and improvement of both performance and scalability.
• Helps develop and improve disaster recovery and business continuity plans.
• Maintains and improves documentation for infrastructure and procedures.
• Assist with day-to-day tasks such as critical patching, vulnerability remediation, and adhering to best practices / standards.
• Act as 3^rd and 4^th level escalation point for resolving production issues.
• Must be able to accommodate weekend, shift, or on-call schedules when necessary.
• Maintains knowledge of industry best practices and new trends.

Qualifications:

• Ability to collaborate with resources across multiple disciplines including operations, engineering, networking, development, and security.
• Strong Windows Server skills including installation, configuration, security, and domain management with an emphasis on security.
• Must be able to create work instructions, best practice documentation, and scripts which can be followed by others.
• Strong written and verbal communication skills.
• Proven ability to work well in an contribute to a team environment.
• Problem solving and critical thinking skills in a fast paced and changing environment.
• 3+ years of experience engineering and supporting the following:
  • Windows Server (2016 – 2019)
  • Office365 / Azure AD
  • VMware vSphere (6.x – 7.0)
  • Active Directory and Group Policy
  • Microsoft PowerShell, Python, or similar languages
  • Knowledge of network principles, protocols & Technologies.
  • Knowledge in baseline and secure configuration for windows
  • Knowledge of AWS is a Plus
• Experience with the following technologies is a plus:
  • vSphere PowerCLI
  • AWS Tools for PowerShell
  • Terraform, CloudFormation, or similar infrastructure as code tools
  • Chef, Puppet, DSC or similar configuration management tools
  • BitGlass, Symantec CloudSOC, Netskope or similar CASB solution
  • Git
  • SSO / SAML authentication
  • IIS
  • SQL Server
  • RHEL, CentOS, or similar
  • Kubernetes

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Salary Range: $120,000.00-$200,000.00