Rare Disease Manager

Your Role:

The Rare Disease Manager (RDM) will use their in-depth knowledge of the assigned rare disease therapy area and the understanding of the account ecosystem and its complexity to drive change along the patients’ journeys. The RDM will conduct business with key targeted specialist healthcare providers and deliver revenue goals by executing the brand objectives through communication of approved clinical information, rigorous account planning and team collaboration. The RDM needs to be aligned with the direction from commercial leadership and acts in line with all company guidelines, policies and directives.

Location Classification – Field-Based: ​

Officially classified as working as a member of field organization, with the expectation of this role to travel and engage and with external partners, collaborators, and other third parties regularly on behalf of SpringWorks Therapeutics. #LI-Remote

Essential Duties and Responsibilities:

• Achieve short and long-term sales objectives by building trusted customer relationships, based on understanding customer needs and providing solutions to create a professional relationship between the customer and SpringWorks in both the live and virtual setting, as well as, within the community/academic setting respectfully
• Accountable for overall territory revenue and customer support
• Create, lead, execute and regularly update a strategic territory plan, reflecting on product strategies and tactics, market insights, competitor landscape, customer needs of defined account target groups and the specific patient journey to optimize patient access to medicine whilst driving product sales and business plan objectives against target
• Drive disease awareness and support patient finding alongside the entire patient journey to reduce time to diagnosis for patients by mapping and supporting referral pathways from non-expert centers to expert centers
• Develop and execute strategic account plans – covering all critical roles of each account’s ecosystem - that achieve qualitative and quantitative account objectives and optimizes coverage and frequency to key customers to maximize access and sales opportunities
• Maintain an expert operating knowledge of all company policies and guidelines including but not limited to those addressing interactions with Healthcare Professionals, compliance and business conduct.
• Effectively share the product value proposition, handle objections and consistently gain logical and reasonable calls to action to close on every sales call.
• Establish and maintain an exceptional knowledge of the customers, the related market, the science and the disease state’s therapeutic approaches and the broader healthcare space. 
• Continuously collaborate by sharing market intelligence information with in-field team, brand team and first line manager to anticipate environmental changes and to optimize brand strategy, account plans and its execution. Leverage different tools and communication channels – i.e. CRM, dashboards, market data and omnichannel platforms – to continuously shape the strategic development and the implementation of the tactical activities. Act as the ‘voice of the customer’ for the internal team to create value-adding materials and services 
• Act as the ‘voice of the customer’ for the internal team to create value-adding materials and services 
• Support activities to get consents and opt-ins. 
• Actively participate and represent client on scientific congresses based on ethical and compliant behavior. 
• Perform other duties and responsibilities as assigned

Role Requirements:

• Education: Bachelor’s Degree in a scientific field required; advanced degree preferred.
• 7+ years of related experience  
• 5+ years proven Rare Disease sales experience and business acumen in the pharmaceutical/ healthcare industry with demonstration of successful results 
• Drug product launch experience in previously unchartered territory; proven entrepreneurial track record and mindset 
• Experience in oncology and strong scientific/medical knowledge preferred 
• Experience in rare disease field or in-hospital specialty care business including referral networks. Experience in engaging with Centers of Excellence and/or Key Accounts 
• Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities 
• In-depth scientific, therapeutic, product, and competitive knowledge and recognition as an expert resource by all relevant stakeholders.  
• Relevant drug launch experience in highly specialized care setting 
• Excellent selling skills: ability to proactively identify customer’s style / behavior and adapt quickly with all aspects of selling approach 
• Analytical thinking and ability to create business plans 
• Resilient and value-driven; eager to achieve mid/term-goals in addition to the short-term objectives. 
• Team player understands the value of collaboration across the organization and the importance of sharing knowledge and best practice 
• Possesses high integrity and exceptional work ethic. Fosters mutual trust and respect 
• Speaks German (mother tongue), English (fluent in reading and understanding of scientific data and documentation, as well as internal exchange in an international team). 
• Embody the SpringWorks Values to act with empathy and humility to drive a culture that takes ownership and accountability for their individual and teams’ performance.
• Strong interpersonal communication skills to collaborate with colleagues, stakeholders, and vendors effectively and clearly in a remote hybrid work environment.
• Ability to travel occasionally including overnight stay driven by business need.

Physical Requirements of Position:

• A valid and active driver’s license
• Position may require domestic travel up to 50% of time
• Candidate must live within the identified territory within country level.

Compensation & Benefits:

We offer best-in-class benefits for our team of SpringWorkers who work with urgency on behalf of patients suffering from devastating diseases. Interested in learning more, review additional information here Benefits.