Salary Range: 50000 to 80000 (Currency: USD) (Pay period: per-year-salary)

Key Responsibilities

• Develop a comprehensive understanding of pharmacy operations, workflows, regulatory requirements, and industry trends, to effectively translate business needs into software requirements.
• Analyze trends to identify opportunities for improving pharmacy operations, enhancing product features, and addressing customer pain points.
• Collaborate closely with customers, gather feedback, and translate customer needs into product requirements, ensuring that PrimeRx Cloud continues to customers’ current and future needs
• Partner with cross-functional teams both to develop requirements and to support product education across the organization
• Maintain open and clear communication channels with key stakeholders, including product management, engineering, support, sales, and marketing.
• Collaborate with the Quality Assurance team to continually improve
• Stay informed about industry trends, competitive products, and emerging technologies to guide product development decisions.
• Prepare and maintain detailed documentation of product requirements, user stories, and feature specifications.
• Oversee the ongoing creation of release notes and other product launch documentation
• All other duties as requested or required

Job Competencies

• Strong analytical and problem-solving skills, with a keen attention to detail and the ability to translate data into actionable recommendations.
• Experience building product requirements through user stories, UI mockups, and product design documents
• Excellent verbal and written communication skills, with the ability to effectively convey complex concepts and ideas to diverse audiences.
• A customer-centric mindset, with a passion for understanding customer needs and delivering solutions that exceed expectations.
• Proven ability to collaborate effectively with cross-functional teams and stakeholders, fostering a culture of teamwork, innovation, and continuous improvement.
• An understanding of pharmacy operations and workflow

Qualifications

• B.S. in computer science, business, or healthcare related discipline or equivalent professional experience
• Background in pharmacy operations or pharmacy management software required, CPhT preferred
• Working knowledge of Agile and Scrum concepts
• 3+-years relevant experience as a business analyst, product owner, or project manager working with software development teams
• Working understanding of SQL, Excel, and other data analysis tools

Working Conditions

• Schedule: The employee will follow a hybrid work schedule, spending designated days onsite and the remaining days working remotely.
• Flexibility: The hybrid schedule may be flexible based on team and project requirements.
• Workspace: The employee is responsible for maintaining a suitable remote workspace and adhering to company guidelines.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k) company match
• Paid STD/Life
• Employee discount program
• Employee assistance program
• Spring Health - mental well-being program