Full-Time

Specialist

Confirmed live in the last 24 hours

OneMain Financial

OneMain Financial

5,001-10,000 employees

Provides personal loans for consumers

Financial Services

Junior

Evansville, IN, USA

Category
Insurance
Finance & Banking
Required Skills
Customer Service
Requirements
  • High School Diploma or GED
  • 1 (One) or more year(s) in customer service
  • Prior experience in auto titling and/or lending is preferred but not necessary.
  • Ability to review loan and title documents in a timely fashion.
  • Strong communication skills (oral, written, and interpersonal).
Responsibilities
  • Identify, sort, and process mail as it relates to our stake as lienholder on customer’s auto property.
  • Answer phone and email inquiries from our branch network with questions about the lien placement process and using our third-party vendor system.
  • Identify anomalies or complex issues and decisively escalate to provide a timely and seamless transition within the process.
  • Partner with our branch network to increase their lien perfection rates on auto secured loans.
  • Act as a liaison between multiple internal and external customers and/or vendors. This will include written and verbal communication with Centralized Sales, Underwriting and Branch personnel.
  • Maintain thorough knowledge and understanding of OneMain’s policies and procedures, as well as state and federal laws.

OneMain Financial provides personal loans to individuals, particularly those who may not qualify for traditional banking services due to lower credit scores or financial challenges. The company offers both secured loans, which require collateral like a car or home, and unsecured loans that do not. This variety allows customers to address different financial needs, such as debt consolidation or home improvements. OneMain generates revenue through interest and fees on these loans and has a securitization platform called Springleaf Funding Trust, which enables it to bundle and sell loans as securities to investors. This process helps OneMain maintain a steady flow of capital for lending. Additionally, the company offers other financial products, including insurance and credit information, to better serve its customers. OneMain's goal is to provide accessible financial solutions tailored to the needs of its clients, supported by a strong branch network and online resources.

Company Stage

IPO

Total Funding

N/A

Headquarters

Baltimore, Maryland

Founded

1912

Growth & Insights
Headcount

6 month growth

4%

1 year growth

0%

2 year growth

4%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for digital lending platforms aligns with OneMain's customer-centric approach.
  • AI-driven credit scoring models can improve OneMain's risk assessment and loan approvals.
  • Partnerships with fintechs can enhance OneMain's customer service and operational efficiency.

What critics are saying

  • Increased competition from fintechs may erode OneMain's market share.
  • Class action lawsuit over Military Lending Act violations poses legal and reputational risks.
  • Recent executive share sales might indicate concerns about OneMain's future performance.

What makes OneMain Financial unique

  • OneMain specializes in personal loans for individuals with lower credit scores.
  • The company offers both secured and unsecured loans, providing flexibility to customers.
  • OneMain's securitization platform, Springleaf Funding Trust, enhances its capital funding capabilities.

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