Senior Systems Engineer

Job Family:

Systems Engineering Consulting

Travel Required:

None

Clearance Required:

Active Top Secret (TS)

What You Will Do:

Guidehouse is recruiting System Engineers to outwit complexity and be a part of our fast-growing litigation and investigation support practice.  Every organization today faces complexity across multiple levels on a frequent basis. And navigating these challenges and opportunities demands more than the one-dimensional maps, tools, or solutions of the past. You need a guide with an understanding of your industry and the proven experience to navigate the changing terrain ahead.  Join our team supporting the Department of Justice and guide our customers through the complexities associated with data proliferation and the growing technical and legal challenges of eDiscovery.

The Systems Engineer:

• Supports eDiscovery Review, Analysis, and Preservation platforms, such as Veritas eDiscovery Platform (eDP) (Clearwell), Relativity, and Enterprise Vault, performing engineer and administrator services in support of electronic discovery including the operations and maintenance of these platform.

• Ensures high availability and routine operation and maintenance of these systems, including training and developing standard operating procedures, identify innovative approaches to leverage technology in support of repeatable and defensible eDiscovery workflows, weekly/ monthly maintenance, and incident response.

• Systems are deployed on physical and virtualized servers, have geographically separated data centers for Continuity of Operations, massive amount of attached storage and requires a wide range of supporting tasks, including but not limited to:

  • Participate in teleconferences or technical meetings to review, educate, and support program objectives.

  • Process storage requests, migrations, and decommission tasks.

  • Monitor failed system components and coordinate vendor and intra-agency support (L2-L4).

  • Research and recommend innovative, and where possible automated approaches for system administration tasks. 

• The Systems Engineer has a sound understanding of accompanying enterprise services, such as M365 Core and Premier Discovery. 

What You Will Need:

• An ACTIVE and MAINTAINED TOP SECRET Federal or DoD security clearance

• Bachelor's Degree -OR- FOUR (4) years of IT experience may be used in lieu of degree requirement

• SEVEN (7) or more years of Systems Engineer/Administrator experience

• TWO (2) or more years of previous experience in architect and design of complex high-available systems

• Experience as systems administrator supporting Microsoft Windows Server 2012/2016/2019 in large physical and virtual infrastructures.

• Strong knowledge of IT infrastructure and network architecture.

• Strong oral and written communication skills, particularly to translate customer requirements to technical requirements. 

What Would Be Nice To Have:

• Experience researching and resolving customer product support complaints and issues

• Experience supporting Veritas Enterprise Vault or similar industry recognized platform Experience.  Preferred THREE (3) or more years.

• Experience supporting eDiscovery Review and Analysis platforms such as Veritas eDiscovery Platform, Relativity, or equivalent. Preferred THREE (3) or more years.

• Knowledge of VMWare administration and tools.

• Strong understanding of virtualization concepts, deploying systems and payloads to AWS or Azure is a plus.

• Working knowledge of Enterprise IT systems, such as MS Exchange, Enterprise Vault, file servers, and SharePoint.

• Ability to work independently with high level of initiative and excellent troubleshooting skills, while maintaining and fostering collaboration across the team and enterprise stakeholders.

• Demonstrated understanding of Continuity of Operations (COOP) and disaster recovery strategies.

• Ability to research and recommend innovative system design to build effective and efficient processes that meet and grow with the mission.

• Strong skills with researching and resolving tier 2 and tier 3 customer support; ability to train end-users on the best practices and use of supported platforms.

• Strong understanding of scripting languages, such as PowerShell, Perl, or Python.  Strong communication skills and abilities to participate in technical meetings to review, provide education, and support program objectives.

• Demonstrated experience with ESI collection tools and/or eDiscovery Platforms (Clearwell, Relativity or equivalent) to facilitate Identification, Analysis and Production of ESI in support of civil and/or criminal matters.

• Familiarity with end-to-end lifecycle management of litigation support matters.

• Ability to provide ad hoc support to end users of the electronic discovery review platform repository.

The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.