Principal Logistics Solutions Specialist

The Opportunity

The Principal Logistics Solutions Specialist is responsible for crafting and delivering logistics solutions that align with client needs and business objectives. This role involves engaging with clients to understand their requirements, collaborating with cross-functional teams to develop optimal solutions, and presenting these solutions to clients.

The ideal candidate will have expertise in supply chains, logistics, and systems, demonstrate exceptional communication skills, and excel at building and maintaining relationships with collaborators and partners.

Responsibilities

• Lead the design and development of new logistics solutions that enhance the overall offering and performance of the logistics network, including fulfilment, dangerous goods and innovative final mile delivery options.
• Collaborate with team members and external partners (e.g., third-party logistics providers, vendors) on detailed solutions design and requirements definition for new solutions.
• Support the sales team throughout the opportunity pipeline by understanding client requirements and crafting innovative logistics solutions to address their needs and challenges.
• Present logistics solutions to clients, clearly outlining the operational mechanics of the solution and articulating the benefits, cost savings and efficiencies.
• Act as a key project stakeholder for large-scale, business-wide initiatives, collaborating with cross-functional teams to ensure logistics requirements are effectively integrated into overall project plans and successfully executed.
• Manage relationships with vendors and suppliers, ensuring that turnaround times, quality standards, and cost expectations are met.
• Conduct detailed market research to stay updated on current trends, standard methodologies, and new technologies in logistics.
• Apply market insights to design innovative logistics solutions that are competitive, efficient, and aligned with client needs.

Requirements

• Bachelor’s degree or equivalent experience in Logistics, Supply Chain Management, or related field.
• Certifications in logistics or project management (e.g., PMP, APICS, Six Sigma) are a plus.
• Proven experience in logistics, supply chain, or related field; 2+ years client engagement.
• Experience in fulfilment operations.
• Experience in dangerous goods operations and cross border shipping is preferred.
• Strong understanding of logistics systems (TMS, WMS, ERP) and technologies.
• Exceptional communication and presentation skills, with the ability to explain complex solutions in a clear, customer-centric way.
• Proven experience managing relationships with third-party logistics providers and vendors to ensure the successful delivery of solutions.
• Strong commercial awareness and understanding of cost and margin dynamics with the ability to identify cost-saving opportunities and evaluate financial impacts of logistics decisions.
• Excellent organizational skills and initiative with the ability to manage multiple projects simultaneously and ensure timely, within-budget delivery of solutions.

About ESW

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

Why join us?

• Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
• Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
• Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
• Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.

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