Full-Time

Operations Associate

Posted on 5/14/2024

Modernize

Modernize

51-200 employees

Connects homeowners with energy-efficient contractors

Consumer Goods

Junior

United States

Required Skills
Agile
Communications
Atlassian
SQL
Tableau
Salesforce
Excel/Numbers/Sheets
Requirements
  • 1-2 yrs of experience working as a Business Operations Associate
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving skills
  • Technical proficiencies
  • Provide end user support / resolution
  • Able to be agile and adapt to evolving needs of the business
  • Ability to produce deliverables to stakeholders that are valuable
  • Aptitude to learn new technologies, systems and software
  • Organized and detail-oriented, able to meet deadlines
  • Self-Motivated, grasps new concepts easily
  • Confident when challenging others directly
  • Proficient in Excel
  • Salesforce experience required
  • Atlassian software experience a plus
  • Experience with Billing and Accounts Receivables a plus
  • SQL knowledge a plus
  • Tableau knowledge a plus
Responsibilities
  • Create and execute CRM integrations
  • Create custom lead deliveries
  • Set up new publishers
  • Set up and audit account configurations in our internal platforms
  • Troubleshoot issues related to client and publisher integrations
  • Analyze internal data to solve business problems
  • Work with account management team on projects and execute tasks to drive efficiencies
  • Strategize process improvements that support the business
  • Collaborate with internal teams, including account management, accounting, and operations, to ensure accurate and timely billing processes
  • Investigate and resolve billing discrepancies and disputes in a timely manner

Modernize is a prime choice for employees interested in sustainability and innovative home improvement solutions. By focusing on connecting homeowners with reliable contractors for energy-efficient upgrades, the company maintains a pivotal role in promoting environmentally friendly practices. This leadership in the home improvement sector, combined with a commitment to quality and sustainability, makes it an admirable place to work.

Company Stage

M&A

Total Funding

$68.7M

Headquarters

Austin, Texas

Founded

2005

Growth & Insights
Headcount

6 month growth

1%

1 year growth

-12%

2 year growth

7%